Search Results

• Report Architect Your Automation Strike Teams To Accelerate Transformation

  Forget About Centers Of Excellence — Think Small, Agile Strike Forces

  October 11, 2019 | Craig Le Clair, Chris Gardner

  Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, yet firms are dragging...

• Report Staff Your Automation Strike Teams With Forrester's Framework

  Balance Domain Expertise With Automation Guru Know-How

  October 11, 2019 | Chris Gardner, Craig Le Clair

  Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, organizations are unsure...

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  Webinar Get Control Over Your Bots With Forrester’s Automation Framework

  April 3, 2019 | Chris Gardner, Craig Le Clair

  Every organization has automation, and its impact on winning, serving, and retaining customers is unquestionable. However, it can be difficult to align islands of automation and rationalize your...

• Report The Revenge Of The Atoms

  Algorithms Plus Atoms Reshape The Age Of The Customer

  February 28, 2019 | J. P. Gownder, Brian Hopkins, Craig Le Clair

  The digital world of bits empowered customers like never before. But a new era of continuous delivery, powered by AI and automation, promises to help companies regain some leverage in their...