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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The Future Of Work Starts Now
Four Shocks Will Sort Out The Winners From The Losers In The 2020s
The "roaring 2020s" have started with a force: a pandemic that will propel us into the future of work faster than expected. Like its namesake decade from the 20th century, the 2020s will be full of...
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Report The Employee Experience Maturity Assessment
Assessment: The Employee Experience Playbook
Successful employee experience (EX) initiatives start with doing the right things for the right reasons, turning small wins into momentum that lifts employee engagement and creating a virtuous...
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Report Predictions 2020: Employee Experience
Companies Will Be Bolder, More Controversial In Their EX Transformation Efforts
An emphasis on corporate values and heightened employee expectations for living those values will pressure firms to get serious about their employee experience (EX) commitments in 2020. The risk of...
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Report The CIO's Guide To Employee Experience
CIOs Have A Golden Opportunity To Improve EX At Their Company
April 8, 2019 | David JohnsonFor a CIO to believe that employee experience (EX) is just a fad is understandable. It feels like a bunch of intangible fluff. But its effects on the bottom line are undeniable — and so strong that...
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