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  • Report Agile And Design Teams: Better Together

    Improve CX And EX With Great Collaboration Between Designers And Developers
    January 21, 2021 | Karine Cardona-Smits

    Companies are adopting agile frameworks and adding designers to their delivery teams to improve digital experience development efforts. But these two constituencies don't rely on the same workflow,...

  • Report Gauge Your B2B E-Commerce Digital Maturity

    Assessment: The B2B E-Commerce Playbook
    January 8, 2021 | Joe Cicman

    As B2B C-suites increasingly demand that their companies accelerate their digital transformation, digital business professionals face more pressure to show progress and benchmark their maturity....

  • Report Adopt Agile And DevOps To Drive Digital Business Success

    Executive Overview: The Modern Application Delivery Playbook
    January 6, 2021 | Chris Gardner, Jeffrey Hammond

    Every business is now a digital business. Companies are scrambling to respond to consumers' higher expectations and nimbler competitors. Application development and delivery (AD&D) organizations...

  • Report Rethink Metrics To Gain DX Traction

    Performance Management: The Digital Experience Delivery Playbook
    January 4, 2021 | Joe Cicman, Caleb Ewald

    Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital...

  • Report Debunking Three Services Sourcing Myths

    How To Align Your Sourcing Strategies To The Future Of Services
    December 16, 2020 | Duncan Jones

    The old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...

  • Report The Future Of Documents

    A Look Beyond The Paradigm Of Paper And Into Opportunities For Innovation
    December 9, 2020 | Cheryl McKinnon

    Application development and delivery (AD&D) professionals can drive innovation in one of the most fundamental business activities: the creation and distribution of documents. Despite more than 30...

  • Report DataOps For The Intelligent Edge Of Business

    Go Beyond Traditional Data Management And Governance
    December 3, 2020 | Michele Goetz

    The world of data is changing from persistent states to data in motion. New data management and governance practices are necessary to move from analytics to operational use cases. To make this...

  • Report Forrester Predictions 2021: Accelerating Out Of The Crisis

    October 28, 2020 | Sharyn Leaver

    2020 shattered the status quo. In 2021, advanced organizations will adapt and use the upheaval to forge a competitive edge. Discover your organization's path to success. Read Forrester's 2021...

  • Report Develop Five Processes To Drive Ongoing ECM Program Success

    Processes: The Enterprise Content Management Playbook
    October 26, 2020 | Cheryl McKinnon

    Program governance, information governance, implementation, continuous improvement, and support services are the primary processes that help firms design a sustainable enterprise content management...

  • Report Assess And Enhance Your Modern Application Delivery Journey

    Assessment: The Modern Application Delivery Playbook
    October 2, 2020 | Diego Lo Giudice

    Customer-obsessed organizations increasingly expect application leaders to speed and scale software delivery. Many application development and delivery (AD&D) leaders know they need to improve, but...

  • Report Programs, Not Projects: The Shift To Content Services Demands Agility And Iteration

    Continuous Improvement: The Enterprise Content Management Playbook
    August 14, 2020 | Cheryl McKinnon

    Successful enterprise content management (ECM) deployments share several common characteristics: engagement with business stakeholders; clear governance programs; adoption of Agile development and...

  • Report Scaling Agile: What The Spotify Approach Can Do For You

    Roadmap: The Modern Application Delivery Playbook
    August 7, 2020 | Diego Lo Giudice

    Spotify's model for scaling Agile software delivery has gained interest among enterprises and application development and delivery (AD&D) pros alike, which we learned in our research and interviews...

  • Report The Forrester Wave™: Value Stream Management Solutions, Q3 2020

    The 11 Providers That Matter Most And How They Stack Up
    July 15, 2020 | Christopher Condo

    In our 30-criterion evaluation of value stream management (VSM) providers, we identified the 11 most significant ones — Atlassian, Blueprint, CloudBees, ConnectALL, Digital.ai, GitLab, IBM,...

  • Report The Agile Enterprise Emphasizes Practice Over Process

    Vision: The Agile Software Leadership Playbook

    Organizations are scrambling to deliver outstanding digital customer experiences that fuel business growth. Agile delivery practices are now mainstream, but to drive true business differentiation,...

  • Report The Pandemic Recession Demands A Digital Response

    To Adapt And Grow, Businesses Must Get Lean, Go All In On Ecosystems, And Embrace Agile At Scale
    June 25, 2020 | Ted Schadler

    Digital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns...

  • Report The Forrester Wave™: Digital Product Development Services, Q2 2020

    The 12 Providers That Matter Most And How They Stack Up
    June 25, 2020 | Nigel Fenwick

    In our 29-criterion evaluation of digital product development services providers, we identified the 12 most significant ones — Boston Consulting Group (BCG), Bresslergroup, Cognizant, EPAM, frog,...

  • Report The Forrester Wave™: Global SAP Services Providers, Q2 2020

    The 13 Providers That Matter Most And How They Stack Up
    May 13, 2020 | Amanda LeClair, Liz Herbert

    In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA,...

  • Report Now Tech: Value Stream Management Tools, Q2 2020

    Forrester's Overview Of 19 Value Stream Management Tool Providers
    April 29, 2020 | Christopher Condo

    Enterprise software organizations use value stream management (VSM) tools to identify waste in delivery processes, create integrated toolchains, and tie value delivered directly back to business...

  • Report Forrester Infographic: The State Of Agile At Scale And Agile Expertise

    Unlock Greater Value While Adapting Agile At Scale
    March 25, 2020 | Diego Lo Giudice

    Forrester surveyed 149 global professionals about their firm's Agile practices and compared Agile experts side by side with their neophyte counterparts. It isn't possible to copy Agile experts;...

  • Report The State Of Agile 2019: Are We At Scale Yet?

    Behavioral Change Is The Biggest Roadblock To Agile At Scale
    March 13, 2020 | Diego Lo Giudice

    Agile software development practices are fueling software innovations globally. Agile techniques create more value for the business, and faster, than do traditional methods. Lately, Agile...

  • Report Invisible Resources Are The Secret Weapon For Growth

    Design A Future Of Work Strategy That Immediately Maximizes The Potential Of Intelligent Software And AI
    March 11, 2020 | J. P. Gownder

    Most leaders face a conundrum: They must innovate to grow their companies while simultaneously cutting costs. Satisfying both these imperatives is tricky, but there's an approach that can...

  • Report Now Tech: Agile Content Management Systems, Q1 2020

    Forrester's Overview Of 30 Agile CMS Providers
    February 27, 2020 | Nick Barber, Mark Grannan

    You can embrace Agile content management systems (CMSes) to drive content reuse, create content faster, make your practitioners happier, and ultimately, deliver more personalized experiences. But...

  • Report Elevate Agile-Plus-DevOps With Value Stream Management

    VSM Takes Over Where Application Lifecycle Management Leaves Off
    February 19, 2020 | Christopher Condo, Diego Lo Giudice

    Practicing value stream management (VSM) allows companies to turn their Agile-plus-DevOps environments into real digital business drivers. With VSM, organizations implementing Agile-plus-DevOps...

  • Report The State Of The Agile Enterprise

    Landscape: The Agile Software Leadership Playbook
    February 18, 2020 | Margo Visitacion, Jeffrey Hammond

    To respond to the challenges of digital transformation, Agile software leaders and application development and delivery (AD&D) professionals must address both business issues and the needs of their...

  • Report The Agile CMS Cookbook: Tales From The Test Kitchen

    Knowing Your Agile CMS Flavor Profile And Building On Proven Recipes Can Boost Adoption
    February 7, 2020 | Nick Barber, Mark Grannan

    Agile content management systems (CMS) are just over the horizon, bearing promises of content reuse, content insights, faster and more agile content operations, and flexibility across channels....

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