Skip to main content
18 results in Reports
 
Sort by:
Refine
  • Business Technographics
  • Cloud Computing

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report Capitalize On SaaS CRM Solutions With Better Governance

    Organization: The CRM Playbook
    March 12, 2021 | Kate Leggett

    Firms increasingly adopt software-as-a-service (SaaS) CRM solutions, but few have adapted their governance processes and policies to get maximum value from those solutions. The move to the cloud...

  • Report Adoption Profile: Containers In Europe, Q1 2021

    Traverse The Container Terrain To Conquer Application Modernization
    February 11, 2021 | Lauren Nelson, Paul Miller

    Software containers continue to improve European enterprise infrastructure efficiency, software development, and cloud-native project and strategic functionality — especially amid the global...

  • Report Quantifying The Business Value Of SaaS DOP Investments

    Business Case: The Digital Operations Platforms Playbook
    December 30, 2020 | Liz Herbert, Adam Schlegel

    As firms look to replace old legacy enterprise resource planning (ERP) solutions with modern digital operations platforms (DOPs) to drive business agility and customer outcomes, they're...

  • Report Cloud Powers The Adaptive Enterprise

    Vision: The Cloud Computing Playbook
    November 30, 2020 | Dave Bartoletti

    Cloud is no longer tactical but rather a strategic enabler of connected platform economies. Infrastructure and operations (I&O) leaders must orchestrate cloud ecosystems that link employees,...

  • Report Content Services Are Foundational For Employee And Customer Experiences: Look Ahead To 2025

    Vision: The Enterprise Content Management Playbook
    July 13, 2020 | Cheryl McKinnon

    Content services and modern content platforms dominate the enterprise content management (ECM) conversation. New vendors as well as veterans with next-generation architectures are winning deals...

  • Report Setting The Technology Foundation For Your Enterprise Collaboration Strategy

    Tools And Technology: The Enterprise Collaboration Playbook
    July 10, 2020 | Art Schoeller

    Many organizations are making a fundamental bet on enterprise collaboration (EC) to link the various roles in the customer experience ecosystem and make worker effectiveness and engagement into a...

  • Report Adoption Profile: Hosted Private Cloud In North America, Q3 2020

    Hosted Private Cloud Providers Shift Their Focus To Hyperscaler Innovations And Managed Services
    July 6, 2020 | Bill Martorelli

    While it may seem a sideshow to an IT industry obsessed with public cloud services, hosted private cloud nevertheless holds a unique position in serving multiple scenarios and users. Hosted private...

  • Report The Cloud CX Value Map

    Use The CX Value Map To Measure Cloud Success Across Your Organization
    June 3, 2020 | Dave Bartoletti, Will McKeon-White

    As enterprises expand their cloud usage, infrastructure and operations (I&O) professionals are increasingly cloud intermediaries and must become better "vendors" of services for their internal...

  • Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2020

    Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services
    May 29, 2020 | Paul Miller, Bill Martorelli

    Adoption of hosted private cloud continues to grow; it combines the expertise of a cloud service provider with the workload isolation of a private cloud. While some balk at its shortcomings...

  • Report Adoption Profile: Public Cloud In Europe, Q2 2020

    European Public Cloud Innovation Continues
    May 29, 2020 | Paul Miller

    Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2020, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...

  • Report Adoption Profile: Public Cloud In North America, Q2 2020

    May 27, 2020 | Dave Bartoletti

    Public cloud continues to be an essential business platform for rapid innovation, scalable infrastructure, and customer-driven technology modernization. After more than a decade, public cloud is a...

  • Report Accelerate Microservices Adoption Via Better Developer-Architect Collaboration

    Developers Say That They Benefit From Architecture Done Well
    April 15, 2020 | Randy Heffner

    Microservices show great promise for fostering business agility. The biggest challenge is skills, specifically those related to scaling microservice delivery across teams of mainstream developers....

  • Report Microservice Application Platforms Need A New Type Of Reference Architecture

    The Unique Needs Of Each Business Domain Call For Custom Cloud-Native Application Platforms
    March 6, 2020 | Randy Heffner

    In these early days for microservices, it's clear that they face a long road to maturity: Only 13% of microservices users say they have production-proven platforms. Enterprises need microservice...

  • Report Plan Your Microservice Application Platforms Using A New Structure For A New Era

    Java Is A Useful Point Of Contrast For Future Cloud-Native Application Platforms
    February 11, 2020 | Randy Heffner

    While enterprise developers increasingly adopt microservices, maturity will be a long time in coming. For mainstream developers to build high-end solutions with microservices, enterprises need...

  • Report Take The Wheel: Build Your Cloud Roadmap Now

    Roadmap: The Cloud Computing Playbook
    January 30, 2020 | Dave Bartoletti, Lauren Nelson

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Future-Proof Your Digital Business With Zero Trust Security

    October 4, 2019 | Jeff Pollard

    As CIOs develop hybrid cloud strategies to help their organization become fast, flexible, and innovative, it's the perfect time to migrate to a Zero Trust security architecture. Security and risk...

  • Report Research Overview: Vendor Management For Customer-Obsessed Enterprises

    An SVM Leader's Guide To Research About What Matters To Their Firm's Customers
    October 1, 2019 | Duncan Jones

    Technology suppliers are increasingly central to firms' innovation and differentiation, which means that vendor management offices (VMOs) need to change. This report provides an overview of a range...

  • Report The Future Of VDI Is Cloud

    Cloud-Based Virtualization Will Surpass On-Premises VDI To Improve Scalability And Manageability
    July 31, 2019 | Andrew Hewitt, David Johnson

    Seeking to arm employees with the technology they need to drive business growth, enterprises have invested in digital workspace technologies like virtual desktop infrastructure (VDI), but change is...