Search Results

• Report Digital Rewrites The Rules Of Business

  Vision: The Digital Business Playbook

  December 24, 2020 | Nigel Fenwick, Ted Schadler, Caleb Ewald

  The pandemic reinforced how technology improves the economics and capabilities of every business. Using new digital capabilities, it is 10 times cheaper and faster to adapt your workforce, engage...

• Report From People To Products: Services Firms Offer More Software Than You Think

  Business Process Accelerators Help Digitize Business Operations

  August 20, 2020 | Nigel Fenwick

  Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

• Report Research Overview: Digital Product Management

  A CIO's Introduction To Developing Products In The Digital Age

  July 29, 2020 | Nigel Fenwick, Randy Heffner

  Digital products create new revenue and can accelerate business transformation. But trying to design and build new digital products using the same capabilities used to create and launch physical...

• Report The Forrester Wave™: Digital Product Development Services, Q2 2020

  The 12 Providers That Matter Most And How They Stack Up

  June 25, 2020 | Nigel Fenwick

  In our 29-criterion evaluation of digital product development services providers, we identified the 12 most significant ones — Boston Consulting Group (BCG), Bresslergroup, Cognizant, EPAM, frog,...

• Report Now Tech: Digital Transformation Services, Q2 2020

  Forrester's Overview Of 39 Digital Transformation Services Providers

  June 1, 2020 | Nigel Fenwick

  Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

• Report Digitize Your Business Strategy

  The Strategy Report In The Digital Business Playbook

  February 28, 2020 | Nigel Fenwick, Julie Ask

  How your business uses digital capabilities to create customer value will define your future success. You must simultaneously deliver operational effectiveness in support of customers. To win, you...

• Report From People To Products: Software-Powered Consulting

  The Digital Disruption Of Technology Services

  February 12, 2020 | Nigel Fenwick

  Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less...

• Report Now Tech: Digital Product Development Services, Q1 2020

  Forrester's Overview Of 19 Digital Product Development Service Providers

  February 11, 2020 | Nigel Fenwick

  You can use digital product development services to develop products that create new sources of customer value, boost revenue and profitability, and deliver differentiated competitive advantage....

• Report Accelerate Open Innovation Via Corporate Venture Capital

  The Do's And Don'ts Of Building A Startup Ecosystem

  December 6, 2019 | Nigel Fenwick

  Digital leaders are tasked with accelerating innovation across the enterprise. The build vs. buy decision applies to innovation as well as software. Buying innovation by investing in startups can...

• Report Research Overview: Digital Trends In Utilities

  November 21, 2019 | Nigel Fenwick

  Digital leaders in the utilities industry often ask Forrester about the latest digital trends and how they will impact the business. This research overview provides easily digested perspectives of...

• Report Spark Sustainable Innovation With The Right Transformation Partner

  Applying The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019

  September 12, 2019 | Nigel Fenwick

  A strong transformation partner will help your firm disrupt your industry by using technology in unique ways to create a sustainable advantage. Choosing the right one depends on the capabilities...

• Report How To Build A Platform Business

  Start With A Customer Problem That An API Can Solve, Then Earn Your Way To A Marketplace And Ecosystem

  June 27, 2019 | Ted Schadler, Nigel Fenwick

  Platform businesses reshape industries by using software to create new markets. But it's hard to see how by looking from the outside in. We interviewed 33 platform businesses, including DoorDash,...

• Report The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019

  The 15 Providers That Matter Most And How They Stack Up

  March 19, 2019 | Nigel Fenwick

  In our 24-criterion evaluation of global digital business transformation accelerators, we identified the 15 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology,...

• Report How To Build A Better (Digital) Mousetrap

  Apply Design Thinking To Develop An Iterative Platform Strategy

  February 20, 2019 | Nigel Fenwick

  For centuries, entrepreneurs have toiled to develop innovative products. The drive to build a better mousetrap is rooted in a desire to solve problems that many customers face. The fundamental...

• Report Business Platform Vendors Step Up To Accelerate Software-Based Transformation

  Software Companies Now Offer Digital Transformation Consulting

  February 19, 2019 | Nigel Fenwick

  Forrester's Now Tech research on transformation accelerators highlights services firms with the capabilities to help CIOs and CDOs effectively scale local innovation and deliver enterprisewide...