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• Report Audio: The Long-Term Impact Of Emerging Technology On US Health Insurers

  July 7, 2020 | Brian Hopkins, Arielle Trzcinski

  Health insurers face a rising level of uncertainty about the future of their industry. They're shifting from reactive to proactive engagement via innovative benefits while grappling with a legacy...

• Report Audio: The Long-Term Impact Of Emerging Technology On US Healthcare Providers

  July 1, 2020 | Brian Hopkins, Jeff Becker

  Healthcare CIOs face an unprecedented number of challenges in the coming years: extremely high costs, declining care outcomes, and exhausted employees. This report reveals the impact that emerging...

• Report Audio: The Long-Term Impact Of Emerging Technology On CPG

  April 30, 2020 | Brian Hopkins, George Lawrie

  In an era of low growth and new tech-enabled business models, consumer packaged goods (CPG) firms face three key problems: solving for last mile; emerging markets; and product personalization....

• Report Best Practices For Technology-Driven Innovation

  Fifteen Best Practices Differentiate High-Growth Leaders

  April 17, 2020 | Brian Hopkins, Patrick Carroll

  Industry leaders are using technology to drive innovation and grow their companies to 3.5 times the average. How are they doing it? This report — part of our series on the future of technology and...

• Report The Forrester Wave™: Innovation Management Platforms, Q1 2020

  The 13 Providers That Matter Most And How They Stack Up

  March 19, 2020 | James Staten, Brian Hopkins

  In our 22-criterion evaluation of innovation management platform providers, we identified the 13 most significant ones — Brightidea, HackerEarth, HYPE Innovation, IdeaScale, Innosabi,...

• Report BP Continues To Lead With Technology-Driven Innovation

  BP's Digital Innovation Organization Puts Technology-Driven Innovation Into Action

  February 19, 2020 | Brian Hopkins

  Every firm is trying to be more innovative with technology, but few are at the cutting edge. The head of BP's digital innovation organization (DIO) gave a talk at our Digital Transformation and...

• Report Technology-Driven Innovation (TDI) Core Capabilities

  Four Key Innovation Capabilities Characterize High-Growth Innovators

  February 13, 2020 | Brian Hopkins, Patrick Carroll

  Forrester recently introduced the practice of technology-driven innovation — an advanced discipline of rapid technology experimentation to unleash disruptive change. Through our analysis, we...

• Report Turn Emerging Technology Into Sustained Advantage

  Technology-Driven Innovation Gives Leaders An Edge That Lasts

  February 13, 2020 | Brian Hopkins

  Transforming your business with technology is more important and harder than ever — you must have fresh thinking to succeed. This report develops the idea of technology-driven innovation as a fresh...

• Report Help Your C-Suite See The Value Of Agile

  December 18, 2019 | Brian Hopkins

  Agile development is a mature strategy for delivering capability in the face of constantly changing requirements and unknowns. However, misuse and overuse have corrupted its initial intent. Today,...

• Report A Decoder Ring For Edge Computing

  How To Interpret What "Edge Computing" Is And How It Creates Value

  December 13, 2019 | James Staten, Brian Hopkins

  Edge computing is a catchphrase that’s spread from mobile and telecom vendor initiatives to almost all industries. The meaning of edge computing varies based on the messenger, which is a big...

• Report Predictions 2020: Edge Computing

  New Form Factors, Partnership Strategies, And The Promise Of 5G Will Converge To Catapult Edge Toward Mainstream

  November 4, 2019 | Abhijit Sunil, Dan Bieler, Naveen Chhabra

  Edge computing has been among the most important trends associated with cloud computing and has enabled a multitude of use cases, beyond IoT and embedded systems, for infrastructure and operations...

• Report Predictions 2020: CIO

  Uncertainty Will Create Opportunity For CIO Leadership In 2020

  October 28, 2019 | Brian Hopkins, Bobby Cameron, J. P. Gownder

  Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

• Report Dare To Disrupt With Technology-Driven Innovation

  Lead With Technology To Create Explosive 4x Returns

  July 19, 2019 | Brian Hopkins, Bobby Cameron, James Staten

  Most firms use traditional innovation methods to meet their business goals. As a result, they get nondifferentiated offerings and average results. CIOs and other business leaders should read this...

• Report Video: Unlock Explosive Growth

  Watch This Video To Learn How Tech-Driven Innovation And Adaptiveness Combine To Create 4x Growth

  June 13, 2019 | Brian Hopkins

  Growing revenue has been at the top of firms' business priority lists for the past five years; however, most firms try to drive growth by incrementally improving their current business models and...

• Report Beyond Agility — Adaptive Enterprises Hold The Winning Hand

  Adaptive Enterprises Win At Customer Obsession, Growing Three Times Their Industries' Averages

  May 7, 2019 | Brian Hopkins, Bobby Cameron

  Agile delivery and digital business no longer drive the competitive advantage they once did, making it difficult for firms to continue delivering on customer obsession. Symbiotic loops between...

• Report The Revenge Of The Atoms

  Algorithms Plus Atoms Reshape The Age Of The Customer

  February 28, 2019 | J. P. Gownder, Brian Hopkins, Craig Le Clair

  The digital world of bits empowered customers like never before. But a new era of continuous delivery, powered by AI and automation, promises to help companies regain some leverage in their...

• Report The Power Behind Digital Ecosystems

  Invest In Two Emerging Technologies To Accelerate Digital Ecosystem Returns

  February 21, 2019 | Brian Hopkins

  Digital leaders build connected ecosystems of business, people, or things. As ecosystems grow, they can increase in effectiveness very quickly, but only if you have laid the right technology...

• Report Harness Emerging Technologies To Differentiate Your Digital Business

  Advanced Level: Technology Practices For Digital Business

  February 11, 2019 | Ted Schadler, Brian Hopkins

  Digital innovators treat technology as a business asset, the underpinning of new business models. They put technology at the core of their innovation process, and harness emerging technology to...

• Report Build Technology Platforms To Accelerate Growth And Agility

  Intermediate Level: Technology Practices For Digital Business

  February 6, 2019 | Ted Schadler, Brian Hopkins

  Digital business leaders accelerating their digital presence need to engage customers consistently along every step of their journeys, gain agility and leverage from technology platforms, and blend...

• Report Harness Emerging Technologies To Guide Business Strategy

  Advanced Level: Technology Practices For IT Transformation

  February 5, 2019 | Brian Hopkins, Ted Schadler

  Advanced tech leaders treat technology as a business asset, the underpinning of new business models in their IT transformation. They let new technology guide their strategy and put technology at...

• Report Build Integrated Technology Platforms To Accelerate Growth And Agility

  Intermediate Level: Technology Practices For IT Transformation

  January 29, 2019 | Brian Hopkins, Ted Schadler

  Technology leaders must help their firms engage customers consistently, along every step of their journeys — and constantly adapt and grow with their customer needs. To do this, they must deliver...

• Report Reset Your Technology Foundation For Customer Engagement

  Beginner Level: Technology Practices For IT Transformation

  January 28, 2019 | Brian Hopkins, Ted Schadler

  Companies establishing their technology priorities for the age of the customer face an uphill battle against legacy systems and outdated technologies. This report outlines the technologies that...

• Report While Getting Started With Digital, Invest In Technology For Customer Engagement

  Establish Your Technology Practices For Digital Business

  January 25, 2019 | Ted Schadler, Brian Hopkins

  Companies establishing themselves as digital businesses have a giant leap to make: They must stop treating technology as a cost center, and start treating it as a source of revenue, agility, and...