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  • Use customer insights to gain competitive advantage
  • Artificial Intelligence (AI)
  • Michele Goetz

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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The Forrester Wave™: AI Consultancies, Q1 2021

    The 13 Providers That Matter Most And How They Stack Up
    March 25, 2021 | Michele Goetz

    In our 26-criterion evaluation of AI consultancies, we identified the 13 most significant ones — Accenture, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte, EY, HCL Technologies,...

  • Report Now Tech: AI Consultancies, Q1 2021

    Forrester's Overview Of 40 AI Service Providers
    February 4, 2021 | Michele Goetz

    You can use AI consultancies to accelerate impact and time-to-value with AI, de-risk AI-driven business activities and offers, and upskill your enterprise to become AI native. But to realize these...

  • Report DataOps For The Intelligent Edge Of Business

    Go Beyond Traditional Data Management And Governance
    December 3, 2020 | Michele Goetz

    The world of data is changing from persistent states to data in motion. New data management and governance practices are necessary to move from analytics to operational use cases. To make this...

  • Report The Forrester Wave™: AI Consultancies, Q3 2019

    The 13 Providers That Matter Most And How They Stack Up
    September 16, 2019 | Michele Goetz

    In our 23-criterion evaluation of AI consultancies, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, IBM, KPMG, McKinsey & Company, PwC, Tech...

  • Report Forrester Infographic: AI Experiences A Reality Check

    Three Challenges Hold Firms Back From Achieving Enterprise AI Aspirations

    AI's potential has given companies lofty expectations of transforming their business and dominating their market. But data quality, talent scarcity, and a trust gap serve as a reality check. Most...

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