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  • Use customer insights to gain competitive advantage
  • Cognizant
  • Brandon Purcell

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ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Now Tech: Customer Analytics Service Providers, Q2 2021

    Forrester's Overview Of 40 Customer Analytics Service Providers
    April 20, 2021 | Brandon Purcell

    You can use customer analytics service providers to solidify your customer data foundation, build and deploy analytical models, and embed insights into customer experiences. But to realize these...

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