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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Notifications In Regulated Industries: Healthcare

    This Infographic Outlines The Current Environment, Challenges, And Solutions For Secure Messaging

    Three-quarters of healthcare, financial services, and insurance firms are using SMS or push notifications. Their primary objectives? Improving the customer experience and reducing operational...

  • Report Understanding The Influential Information Worker

    The Changing Workforce Makes Understanding End User Habits Essential For Tech Vendors
    February 11, 2010 | Heidi Shey, TJ Keitt

    This is a graphical overview highlighting results from Forrester's Workforce Technographics®, US, Canada, And UK Survey, Q3 2009, a survey of 3,904 information workers (iWorkers) at companies with...

  • Report There's Gold For Vendors In Stimulus Packages

    But It Will Take Mining To Get At The Opportunities That Exist
    July 7, 2009 | Andrew Bartels, Jennifer Belissent, PhD, Heidi Shey

    As economies around the world slid into recession, governments in the US and many other countries rushed out economic stimulus programs. Many programs have funds explicitly set aside for technology...

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