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Charts & Figures
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Score Changes Were Remarkably Minimal In Forrester's Canada CX Index, 2016
September 29, 2016
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Search Results
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Report The Canada Customer Experience Index, 2016
Canadian Company Scores Reveal A Year Of Stagnation
September 29, 2016 | Rick ParrishHow well do leading brands build loyalty with the quality of their customer experience (CX)? In this report, we reveal the top performers in Canada and the specific brands that you must beat to...
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Report The Canada Customer Experience Index, 2015
Benchmarking The Canadian Brands That Create The Most Loyalty With Their Customer Experience
June 8, 2015 | Megan Burns, Corey StearnsSix in 10 Canadian companies want to improve their customer experience (CX) in 2015. Forrester's Canada Customer Experience Index (CX Index™) benchmarks 194 companies that do business in Canada...