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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
Employee experience (EX) continues to gain momentum as the evidence for its impact on business outcomes mounts. But EX is still early in its evolution as a practice, leaving EX leaders with...
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Forrester Wave™: Mobile Development Platforms, Q4 '16
October 24, 2016
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Report The Forrester Wave™: Mobile Development Platforms, Q4 2016
The 12 Providers That Matter Most And How They Stack Up
October 24, 2016 | Michael FacemireIn our 32-criteria evaluation of mobile development platform (MDP) vendors, we identified the 12 most significant ones — Amazon Web Services (AWS), AnyPresence, Appcelerator, IBM, Kinvey, Kony,...
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Report The Forrester Wave™: Geospatial Analytics Tools And Platforms, Q3 2016
The Six Providers That Matter Most And How They Stack Up
August 31, 2016 | Rowan CurranMobile handsets and embedded software in IoT devices are causing a proliferation in the sources and speed for capturing location. Location awareness is just the first step, and today top companies...
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Report The Forrester Wave™: Mobile Infrastructure Services, Q3 2015
Ten Providers That Matter And How They Stack Up
In Forrester's 112-criteria evaluation of mobile infrastructure service vendors, we identified 10 significant software and service providers — AnyPresence, Appcelerator, IBM, Kinvey, Kony,...
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Report The Forrester Wave™: CRM Suite Customer Service Solutions, Q3 2012
How The Top 18 Solutions Stack Up
July 11, 2012 | Kate LeggettDuring the past five years, the customer service capabilities of customer relationship management (CRM) suite solutions have greatly matured as vendors have focused on solidifying the foundational...
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Report The Forrester Wave™: CRM Suites For Midsize Organizations, Q3 2012
The 18 Providers That Matter Most And How They Stack Up
July 10, 2012 | William BandDuring the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise...
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Report The Forrester Wave™: CRM Suites For Large Organizations, Q3 2012
The 17 Solutions That Matter Most And How They Stack Up
July 9, 2012 | William BandDuring the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise...
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Report The Forrester Wave™: CRM Suites For Midsized Organizations, Q2 2010
Many Choices With Robust Functionality And Sensible Price Points
June 16, 2010 | William BandForrester evaluated 19 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of midsized organizations. We found that vendors in the Leader...
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Report The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010
A Crowded Market Means Lots of Choices For Buyers
June 16, 2010 | William BandForrester evaluated 18 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of large organizations. We found that heavyweight Leaders...
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