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Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures Score Changes Were Remarkably Minimal In Forrester's Canada CX Index, 2016
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures Only 12 Companies Gained At Least Five Points In Forrester's Canada CX Index, 2016
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures The Distribution Of Industry Scores In Forrester's Canada CX Index, 2016
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures Positive And Negative Emotions Drive A Customer's Experience
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures The Top 5% Of Brands In Forrester's Canada CX Index, 2016
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish -
Charts & Figures The Highest- And Lowest-Scoring Brands By Industry In Forrester's Canada CX Index, 2016
The Canada Customer Experience Index, 2016
September 29, 2016 | Rick Parrish