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Charts & Figures
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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Charts & Figures Consumers Increasingly Use Self-Service Channels For Customer Service
Your Customers Don't Want To Call You
February 29, 2016 | Kate Leggett -
Charts & Figures Use Chat To Remove Points Of Friction In Customer Service Inquiry
Your Customers Don't Want To Call You
February 29, 2016 | Kate Leggett -
Charts & Figures Contact Centers Are Growing To Keep Up With Increased Customer Demand
Your Customers Don't Want To Call You
February 29, 2016 | Kate Leggett