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The Employee Experience Playbook For 2021

Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm

Employee experience (EX) continues to gain momentum as the evidence for its impact on business outcomes mounts. But EX is still early in its evolution as a practice, leaving EX leaders with...

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  • Report Forrester Infographic: Services Buyers Demand Digital Skills And Faster Speed

    Respondents Turn To Consultancies, Agencies, And Technology Service Providers For Transformation Assistance
    July 26, 2019 | Amanda LeClair

    Business and tech services firms have made big investments in their quest to deliver end-to-end transformation services — but buyers' behaviors are not shifting evenly. This infographic highlights...

  • Webinar Next Generation Technology For The Changing Workforce

    October 24, 2016 | Claire Schooley, Paul D. Hamerman

    Today’s workforce expects to use digital technologies. They apply for a job using their mobile device and complete the application process online; they learn best from short learning...

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