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• Webinar The Path To Automation In Europe And Its Impact On The Future Of Work

  Thursday, April 22, 2021, 7:00 a.m.-8:00 a.m. Eastern time (12:00-13:00 GMT) | Dan Bieler, Bernhard Schaffrik, Ash Mukherjee

  In order not to fall behind their global competitors, companies in Europe are forced to increase their automation levels while complying with national and European labor regulations. Yet, the...

• Report The Path To Automation In Europe — Why And How It Will Be Different

  Understanding Opportunities And Threats From Automation, Robotics, And The AI Industry In Europe

  March 25, 2021 | Dan Bieler, Bernhard Schaffrik

  The opportunities and extent of automation in the context of Europe will differ from scenarios in North America and Asia. In Europe, businesses face greater governmental involvement and oversight....

• Report A CIO's Guide To Their First 100 Days

  A Laser Focus On People, People, People ... And Eventually Process And Technology

  March 19, 2021 | Tim Lawless

  Every day counts for a new CIO and none more so than their first 100. What you do, and perhaps more importantly what you don't do, will set the tone for your tenure and possibly your legacy...

• Report Build Integrated Technology Platforms To Accelerate Growth And Agility

  Intermediate Level: Technology Practices For IT Transformation

  March 11, 2021 | Bobby Cameron, Brian Hopkins, Ted Schadler

  Technology leaders in the intermediate phase of IT transformation must help their firms consistently engage customers along every step of their journeys and constantly adapt and grow with their...

• Report The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2021

  The 11 Providers That Matter Most And How They Stack Up

  February 24, 2021 | Andrew Bartels

  In our 32-criterion evaluation of contract lifecycle management (CLM) software providers, we identified the 11 most significant ones — Agiloft, CobbleStone Software, Conga, ContractPodAi, DocuSign,...

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  Webinar CIO Predictions 2021

  Get Ahead Of 2021

  January 13, 2021 | Matthew Guarini, Brian Hopkins

  Forrester predicted major uncertainty in 2020, and we were right. CIOs and other tech leaders who prepared for uncertainty are adapting more easily during the pandemic. With 2021 right around the...

• Report Q&A: Decoding China's New Infrastructure Initiative

  China Aims To Accelerate Its Own Digital Transformation

  January 12, 2021 | Danny Mu

  At the 2020 National People's Congress, China's central government emphasized the importance of "New Infrastructure" as a key driver of economic growth and global technology leadership. What is New...

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  Webinar AI Software Market Sizing: Understand Forrester’s Four Segments To Invest Wisely

  December 17, 2020 | Andrew Bartels, Mike Gualtieri

  Forrester forecasts that the size of the AI software market will be $36 billion by 2025. That’s smaller than many investors and other analysts have projected. However, we believe our...

• Report Case Study: Singapore's Journey To Deploying Responsible AI

  Singapore's Model AI Governance Framework Guides Organizations Toward Responsible Use Of AI

  December 16, 2020 | Achim Granzen

  On the heels of personal data protection acts, leading governments like Singapore's are now turning their attention to how data is being used to generate insights and automate processes with AI....

• Report The AI Software Market Will Grow To $37 Billion Globally By 2025

  That's Big, But It's Smaller Than Investors Think As AI Gets Absorbed Into All Software Products

  December 10, 2020 | Andrew Bartels, Mike Gualtieri

  The velocity of demand for artificial intelligence (AI) technology, tools, platforms, and applications draws parallels to the demand for cloud. And, indeed, the market for AI maker platforms, AI...

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  Webinar AI Predictions 2021

  How AI Is Entering New Territory

  November 18, 2020 | Srividya Sridharan, Mike Gualtieri, Brandon Purcell

  Early forays into AI combined with 2020’s new reality for business is catapulting AI competency further and faster. What was once considered impossible is now not only possible, but even...

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  Webinar EX Predictions 2021: How Employee Experience Is Leaping Forward In The Wake Of The Pandemic

  November 3, 2020 | David Johnson, James McQuivey, PhD

  Working remotely has permanently changed how we lead, hire, and produce our best work. Nobody wanted this pandemic, but a silver lining to it is that it’s boosting employee experience (EX)...

• Report Now Tech: Predictive Analytics And Machine Learning In China, Q3 2020

  Forrester's Overview Of 35 PAML Providers

  July 24, 2020 | Danny Mu, Charlie Dai

  You can use predictive analytics and machine learning (PAML) solutions in China to automate machine learning model development, free data scientists from tedious tasks, and ensure model...

• Report Machine Makers And Users Fight For Control Of Machine Data

  Clarify Data Flows Before Investing In Machine-As-A-Service Business Models

  July 7, 2020 | Paul Miller

  Connected machines generate a wealth of data — data that's valuable to machine makers optimizing their machines and to machine users optimizing their businesses. It may also be useful to third...

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  Webinar Your Intelligent Automation Psychology And Roadmap Have Been Jolted

  July 1, 2020 | Craig Le Clair

  The latest industry insights from Forrester’s vice president and principal analyst Craig LeClair show the path forward for those looking to lower operating costs and build greater business ...

• Report Now Tech: Public Cloud Development Platforms In China, Q2 2020

  Forrester's Overview Of 28 Public Cloud Development Platform Providers In China

  June 18, 2020 | Charlie Dai, Danny Mu

  You can use public cloud development platforms to build the technology foundations of an adaptive enterprise and simplify digital operations, modernize business applications, and facilitate...

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  Webinar The Rise Of The Autonomous Enterprise

  Run Your Enterprise On Autopilot

  June 5, 2020 | George Lawrie

  We have all seen the promise of autonomous vehicles, and many of us owe our lives to elementary autonomous functions such as antilock braking systems. Join this webinar to learn about the...

• Report Research Overview: Artificial Intelligence

  A Guide To Navigating Our AI Technology Research Portfolio

  May 20, 2020 | Srividya Sridharan

  Many AI technologies can help enterprises engage customers, augment employees' intelligence, and operate efficiently. This overview for CIOs provides a collection of and guide to Forrester's most...

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  Webinar Learn Which Key Technologies To Adopt With Forrester’s Smart Manufacturing Tech Tide™

  May 20, 2020 | Paul Miller

  Smart manufacturing is increasingly critical to manufacturers’ ability to win, serve, and retain customers. To accelerate their performance in smart manufacturing, companies are evaluating...

• Report Build An Adaptive Enterprise To Survive Uncertainty

  Lessons Learned From The Impact Of The Coronavirus On China's Tech Market

  March 17, 2020 | Charlie Dai, Guannan Lu

  The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are...

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  Webinar Blockchain 2020: What Lies Ahead, And Why Do We Need A Rethink?

  February 27, 2020 | Martha Bennett

  While we're still seeing "blockchain is revolutionizing xxx" headlines, since the start of 2019, these have been counterbalanced by equally sensational statements proclaiming that the technology is...

• Report Case Study: Tech-Driven Innovations Transform Global Shipping

  OOCL Transformed The Shipping Industry With AI, IoT, And Blockchain

  January 27, 2020 | Guannan Lu, Danny Mu

  Global shipping is sailing into the stiff headwinds of a challenging macroeconomic environment. Combining algorithms with atoms will generate new opportunities in this capital-heavy industry....

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  Webinar Predictions 2020: CIO

  How To Excel Despite Increasing Uncertainty

  January 27, 2020 | Brian Hopkins, Pascal Matzke

  This webinar covers Forrester’s predictions for CIOs in 2020, which are all about thriving in a business environment of increased uncertainty. We discuss how CIOs will be asked to untangle...

• Report Automate Your Supply Chain With Forrester's Automation Framework

  Use Nine Critical Dimensions To Transform The Supply Chain

  January 13, 2020 | Danny Mu

  Automated supply chains are becoming key components in the effort to meet rising customer demands. Forrester's automation framework lays the groundwork to assess automation solutions as well as a...

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  Webinar Predictions 2020: Automation Strike Teams And Services Rise To Fend Off A Paradox

  November 26, 2019 | Chris Gardner, Craig Le Clair

  In 2020, cubicle jobs will be cannibalized, an automation paradox will rear its ugly head, and automation strike teams will rise. This webinar goes into the specifics of automation in 2020 and how...