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Report Forrester Infographic: Chinese Lenders Must Learn From Digital Lenders To Stay Relevant
Recent Forrester Analytics Consumer Technographics® data reveals that digital lenders have gained significant mindshare among Chinese borrowers and often delighted customers with their service...
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Report Forrester Infographic: Deliver Better Banking Experiences To Retain Indian Customers
January 31, 2020 | Arnav GuptaIn May 2019, Forrester surveyed 2,988 metropolitan Indian online adults to understand their expectations when interacting with Indian financial services firms. This report helps digital banking...
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Report Best Practices In Global Mobile Banking Functionality, 2019
Leading Banks Continue To Raise The Bar On Mobile Functionality
Mobile apps have become the touchpoint of choice for millions of banking customers to manage their finances. With expectations rising, digital banking teams know they need to continuously iterate...
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Webinar The Pulse Of Financial Services Customers In Asia Pacific
The adoption of digital banking is about to accelerate and reach new levels of scale in Asia Pacific. Pioneers such as WeBank and Kakao have foreshadowed what is on the way, but this is just the...
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Report Indian Banks: Deliver Better Experiences Or Risk Losing Customers
September 19, 2019 | Arnav GuptaForrester recently surveyed 2,988 metropolitan Indian online adults to understand what they expect when interacting with Indian financial services firms. This infographic helps digital leaders at...