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• Report The 2018 Outlook For US Industries And Their Tech Budgets

  Chemicals And Insurance Lead The Way; Government And Media And Entertainment Are Lagging

  December 13, 2017 | Andrew Bartels

  As CIOs and their business partners develop their tech budget plans based on their business' strategy and requirements, it can be useful to look at what other firms are doing, especially firms in...

• Report The Canadian Tech Market Outlook For 2017 To 2018

  Canadian Tech Buyers Focus On The BT Agenda In Cautious Times

  July 24, 2017 | Andrew Bartels, Cheryl McKinnon, Nate Meneer

  Canadian CIOs are grappling with a mixed bag of economic news. While better than expected GDP growth continues to provide reasons for optimism, a struggling energy sector, an overheated housing...

• Report 2017 Tech Budget Benchmarks

  Use Our Benchmarks To Transform Your Tech Budget, Not Just Defend It

  March 28, 2017 | Andrew Bartels

  CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. This...

• Report The Canadian Tech Market Outlook For 2016 To 2017

  Canadian Tech Buyers Showed Signs Of Life In 2015, But That Will Fade In 2016

  March 21, 2016 | Andrew Bartels, Cheryl McKinnon, Charlotte Wang

  CIOs in Canada must prepare to make important decisions to fast-track their adoption of cloud services and software-as-a-service (SaaS). While 2016 to 2017 promises to be a tumultuous period for...

• Report 2015 To 2016 Tech Market Outlook For European Countries

  Better Growth Outside The Eurozone Than Within

  October 9, 2015 | Andrew Bartels

  Will Europe's modest economic expansion strengthen or go into reverse? Will China's economic slowdown and the ongoing geopolitical conflict with Russia put a dent into European exports? What will...

• Report 2015 To 2016 Latin American Tech Market Update

  Troubles In Brazil, Argentina, And Venezuela Offset Better Tech Growth In Chile, Colombia, And Mexico

  September 14, 2015 | Andrew Bartels

  Economic struggles and slower growth in the six major countries are contributing to a slow patch in Latin America's tech market growth, with 3.3% in 2015. By 2016, positive fundamentals such as...

• Report The Midyear Global Tech Market Outlook For 2015 To 2016

  Moderate Growth In Local Currencies Led By The BT Agenda, But A Decline In US Dollars

  August 31, 2015 | Andrew Bartels

  At the midyear point in 2015, CIOs in most countries are operating in tech markets with moderate growth of around 4% in local currencies, a bit weaker than what we projected in January 2015....

• Report European Tech Market Outlook, 2015 To 2016

  A Modest Improvement, Shadowed By A Strong Dollar

  August 10, 2015 | Andrew Bartels

  CIOs in European countries can look forward to a slightly better tech market in 2015 and 2016. The European tech market has shown signs of moderate but sustained growth of 4% to 5% in euros. Aided...

• Report US Tech Market Outlook For 2015 And 2016: The BT Agenda Powers Steady Expansion

  Software Expansion Offsets Weak Hardware And Outsourcing Demand

  June 29, 2015 | Andrew Bartels

  Three trends dominate our updated US tech market forecast for 2015 and 2016. First, spending by CIOs and their business partners on the business technology (BT) agenda to win, serve, and retain...

• Report US Government Spending And The BT Agenda

  Federal BT Spending Slightly Lags Private Sector BT Spending

  March 27, 2015 | Andrew Bartels, Chip Gliedman

  Government agencies at federal, state, and local levels are expanding their technology management agendas beyond infrastructure management and internal operations (i.e., IT) to include greater...

• Report US Tech Spending By Industry, 2014 To 2015 — Which Industries Will Lead The BT Charge?

  October 22, 2014 | Andrew Bartels

  Forrester's US tech market outlook for 2014 and 2015 provided general guidance for US CIOs. But every firm operates in a specific industry. So, in this report, we provide our outlook for tech...

• Report Sizing The US CIO's Business Technology Agenda

  Business Technologies Will Grow Faster Than Information Technologies And Will Exceed Half Of New Project Spending

  October 14, 2014 | Andrew Bartels

  In the age of the customer, CIOs must prioritize technologies that help firms win, serve, and retain customers. This includes front-office technologies like customer relationship management (CRM),...

• Report At Last, A Tech Market Recovery In Europe

  Modest Growth Of 2.3% For 2014

  July 10, 2014 | Andrew Bartels

  The European tech market has been down so long that sooner or later it was bound to turn up. Sooner is here. With most European economies emerging from recession, and Germany, Poland, and the UK...

• Report US Tech Market Outlook For 2014 And 2015 — Solid, Steady Growth

  Customer-Facing Technologies Will See The Fastest Growth

  April 24, 2014 | Andrew Bartels

  Our updated US tech market forecast indicates that US CIOs can plan for 6% to 7% increases in their tech budgets in 2014 and 2015, after several years in which they have had to be cautious in their...

• Report Four Reasons For Sluggish Tech Market Growth And The Rationale For Future Optimism

  Weak Economies, A Changing Hardware Market, Cloud, And CEO Aversion To Investment Have Kept A Lid On Tech Buying

  April 8, 2014 | Andrew Bartels

  Forrester's projected 5.5% growth in the global tech market in 2014 in local currency terms (6.2% in US dollars) is certainly an improvement over the more feeble growth of 2012 and 2013. Still,...

• Report Government Spending Brinksmanship Drags Down The 2013 US Tech Market Outlook

  We Cut Our 2013 Spending Growth Estimate To 3.9% From 5.7%

  October 25, 2013 | Andrew Bartels

  By rights, US CIOs should be looking at a relatively decent 6% growth in their tech purchases in 2013, as we had predicted earlier this year. Instead, the drag on the US economy and on US tech...

• Report The Canadian Tech Market 2013 To 2014

  Sluggish Canadian Tech Market Will Accelerate In 2014

  October 25, 2013 | Andrew Bartels

  Canada's CIOs and tech buyers continue to be more conservative in their tech buying than those in the US, with business and government purchases of tech goods and services growing by 2.2% in 2013,...

• Report Continued Gloom For European ICT Markets

  Tech Recession Extends Through 2013, At Least

  July 12, 2013 | Andrew Bartels

  Will it ever end? When will the European economic recession end, and when will European tech buying start to pick up? These are questions that CIOs across Europe and tech vendors selling to them...

• Report US Tech Market Outlook For 2013 And 2014: Better Times Ahead

  We Forecast 6% ICT Spending Growth For Both Years

  April 25, 2013 | Andrew Bartels

  US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...

• Report Segmenting The US Tech Market

  SMBs' Tech Buying Outpaces That Of Enterprises Or Consumers, But The Situation Will Reverse In 2013

  December 13, 2012 | Andrew Bartels

  For CIOs, understanding trends in the broader tech market is useful, but even more useful is information on trends for companies of their size and in their industry. With IT consumerization or...

• Report US Tech Market Outlook Dims For 2012 To 2013

  US Tech Spending Growth Will Maintain A Mediocre 4% To 5% Pace

  September 28, 2012 | Andrew Bartels

  This report details Forrester's projections of tech market growth in the US. We have reduced our forecast for 2012 growth in the US tech market from our April projections of 7.5% for total US...

• Report Smart Process Applications Fill A Big Business Gap

  They Will Grow Twice As Fast As The Enterprise Application Market

  August 8, 2012 | Andrew Bartels, Connie Moore

  Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Report The Canadian Tech Market 2012 To 2013

  Economic Worries Lead Canadian CIOs To Cut Back ICT Purchases

  August 2, 2012 | Andrew Bartels

  Canada's CIOs and tech buyers are behaving as if Canada is heading for a recession — and it's not. Indeed, while the Canadian economy is growing at about the same 4% rate (at current prices) as the...

• Report European Information And Communications Technology Market 2012 To 2013

  Spending Growth Comes To A Halt As Europe Slides Into Recession

  June 21, 2012 | Andrew Bartels

  Overview of the European ICT Market

• Report Tech Vendor Outlook For The US In 2012 To 2013

  Software And IT Consulting Services Have The Best Prospects

  April 9, 2012 | Andrew Bartels

  The US tech market outlook for vendors is looking brighter for 2012 and 2013, with the US tech market projected to grow by 7.5% in 2012 (7.1% including telecommunications services) and even faster...