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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
Charts & Figures
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EU-7 Smartphone And Table Commerce, 2018
January 21, 2020
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EU-7 Smartphone And Tablet Commerce Will Double By 2023
January 21, 2020
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EU-7 Average Retail Spend Per Buyer
January 21, 2020
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Report The State Of The US Mobile Store
Understanding The Mobile-Powered Shopping Journey
April 3, 2020 | Sucharita KodaliAs today’s consumers become increasingly reliant on their smartphones, online retailers with strong mobile sites end up with a very cost-effective way to support shoppers and drive conversion by...
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Report Mobile Commerce In 2030
mCommerce Is A New Mobile Services Economy, Not Mini eCommerce
Investments in mobile have been one of the most important shifts for consumer-facing businesses in the last decade, but companies will need to modify their strategies and plans to accommodate...
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Report Retail Mobile App Checkout And Payments Best Practices For 2019
Apply Lessons Learned From The European And US Forrester Retail Wave™ Evaluations
June 28, 2019 | Michelle Beeson, Jennifer WiseMobile is a dominant digital touchpoint for today's shoppers, so retailers must elevate their mobile experiences to win, serve, and retain loyal customers. Data shows that those who download and...
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Report Retail Mobile App Browsing And Merchandising Best Practices For 2019
Apply Lessons Learned From The European And US Forrester Retail Wave™ Evaluations
June 28, 2019 | Michelle Beeson, Jennifer WiseMobile is a dominant digital touchpoint for today's shoppers, so retailers must elevate their mobile experiences to win, serve, and retain loyal customers. Data shows that those who download and...
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Report Retail Mobile App Search And Navigation Best Practices For 2019
Apply Lessons Learned From The European And US Forrester Retail Wave™ Evaluations
June 28, 2019 | Jennifer Wise, Michelle BeesonMobile is a dominant digital touchpoint for today's shoppers, so retailers must elevate their mobile experiences to win, serve, and retain loyal customers. Data shows that those who download and...
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Webinar CIO Guide To 5G Connectivity And Strategy
May 23, 2019 | Dan BielerAs a CIO, are you familiar with the core capabilities of 5G? When will these capabilities become available? What are the differences between 5G releases 15, 16, and 17? Do these release cycles...
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