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Report Case Study: Singapore Airlines Lands Operational Excellence With Systems Of Insight
A Leading Airline Pragmatically Combined Data And Analytics For Real-Time Intelligent Airline Operations
Despite extensive computerization, airline operations command centers still deal with siloed data and manual processes that create latency, resulting in a poor customer experience (CX) and...
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Report The Forrester Wave™: Digital Experience Agencies In Asia Pacific, Q4 2019
The 14 Providers That Matter Most And How They Stack Up
In our 24-criterion evaluation of digital experience (DX) agencies in Asia Pacific (AP), we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, EY, IBM iX, Isobar, Ogilvy,...
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