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• Report 2017 Tech Budget Benchmarks

  Use Our Benchmarks To Transform Your Tech Budget, Not Just Defend It

  March 28, 2017 | Andrew Bartels

  CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. This...

• Report The Canadian Tech Market Outlook For 2016 To 2017

  Canadian Tech Buyers Showed Signs Of Life In 2015, But That Will Fade In 2016

  March 21, 2016 | Andrew Bartels, Cheryl McKinnon, Charlotte Wang

  CIOs in Canada must prepare to make important decisions to fast-track their adoption of cloud services and software-as-a-service (SaaS). While 2016 to 2017 promises to be a tumultuous period for...

• Report 2016 Tech Budget Benchmarks

  What You Need To Know About What Your Industry Peers Are Spending On Business And Information Technologies

  January 21, 2016 | Andrew Bartels

  Every year, CIOs look for tech budget benchmarks to defend tech spending levels to business partners and to help determine where their firm may be overspending or underspending on technology. In...

• Report The Canada Customer Experience Index, 2015

  Benchmarking The Canadian Brands That Create The Most Loyalty With Their Customer Experience

  June 8, 2015 | Megan Burns, Corey Stearns

  Six in 10 Canadian companies want to improve their customer experience (CX) in 2015. Forrester's Canada Customer Experience Index (CX Index™) benchmarks 194 companies that do business in Canada...

• Report The Canadian Tech Market Outlook For 2015

  Canadian Firms Continue To Lag Behind Their US Counterparts In Both BT And IT Spending

  February 10, 2015 | Andrew Bartels, Cheryl McKinnon

  Canadian CIOs need to be more aggressive in pushing for tech spending increases in 2015. At a time when firms in the US are expanding technology expenditures — especially on business technology...

• Report Forrester's Data Can Help CIOs Defend And Improve Tech Budgets

  2014 To 2015 Tech Budget Benchmarks

  January 23, 2015 | Andrew Bartels

  CIOs often request tech budget benchmarks, and Forrester is once again providing these benchmarks using data from our Business Technographics® Global Budgets Survey. This report provides 2015 data...

• Report Measure The Business Impact Of Improved App Strategy

  December 24, 2014 | Paul D. Hamerman

  This report outlines Forrester's solution for application development and delivery (AD&D) professionals working on business applications strategy. If you're debating whether to make new investments...

• Report Year-End 2013 IT Budget Benchmarks

  How Forrester's Forrsights Data Can Help CIOs Prepare For 2014

  December 16, 2013 | Andrew Bartels, Marc Cecere

  CIOs often request IT budget benchmarks. In this report, we have provided these benchmarks using data from our Forrsight's IT Budgets And Priorities Survey, Q4 2013. However, it's easy to misuse IT...