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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
Charts & Figures
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EU-7 Average Retail Spend Per Buyer
January 21, 2020
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EU-7 Smartphone And Tablet Commerce Will Double By 2023
January 21, 2020
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EU-7 Smartphone And Table Commerce, 2018
January 21, 2020
Search Results
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Report Forrester Data: Mobile And Tablet Commerce Forecast, 2017 To 2022 (US)
ForecastView Document
April 9, 2018 | Susan WuWhile retailers saw mobile commerce climb rapidly over the past five years, its growth will continue at a more measured pace over the next several years. However, US mobile commerce will continue...
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Report Forrester Data: Mobile And Tablet Commerce Forecast, 2017 To 2022 (EU-7), Q3 2017 Update
ForecastView Document
September 6, 2017 | Satish MeenaThis update to the mobile and tablet forecast for the EU-7 (France, Germany, Italy, Netherlands, Spain, Sweden, and UK) provides smartphone and tablet online sales by country and category for both...
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Report Forrester Data: Mobile And Tablet Commerce Forecast, 2016 To 2021 (US)
ForecastView Spreadsheet
October 7, 2016 | Susan Wu2015 was a pivotal year for mobile commerce in the US. Smartphones are clearly driving the growth, while tablets are stagnating. Roughly 85% of the American online population owns a smartphone, and...
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Report Forrester Research Mobile And Tablet Commerce Forecast, 2015 To 2020 (EU-7)
ForecastView Spreadsheet
March 27, 2015 | Michael O'GradyThis forecast details mobile and tablet commerce sales, sales growth, and online market share from 2015 to 2020 for retail and travel across the UK, Germany, France, Italy, Spain, the Netherlands,...
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Report The Impact Of Mobile Devices On US Retail
ForecastView Document
January 5, 2015 | Susan WuMobile devices, both smartphones and tablets, have changed the way consumers shop. This slide deck, originally presented at Forrester's Forum For eBusiness And Channel Strategy Professionals in...
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Report Younger US Shoppers Use The Mobile Channel Differently Than Older Shoppers
ForecastView Document
June 25, 2014 | Susan WuForrester recently released its mobile phone and tablet commerce forecast for the US, which illustrates the transition from the PC to smartphone and tablet online retail market. While the overall...
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