Search Results

• Webinar How Retailers Master The Discipline Of Perpetual Inventory

  Friday, February 5, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Scott Compton, George Lawrie

  Shoppers expect to find stores plentifully stocked with everything they want to buy, but many of them like to check the availability of hand sanitizer or rice, for example, before they make the...

• Report Now Tech: Integrated Business Planning, Q4 2020

  Forrester's Overview Of 21 Integrated Business Planning Providers

  December 23, 2020 | George Lawrie

  You can use integrated business planning (IBP) to align strategic, operational, and financial plans to improve business performance, drive superior customer service from the same fixed and working...

• Report Now Tech: Digital Supply Chain Control Tower Solutions, Q4 2020

  Forrester's Overview Of 17 Digital Supply Chain Control Tower Solution Providers

  December 23, 2020 | George Lawrie

  You can use control towers to orchestrate demand forecasts, open new routes to market, and deliver differentiating customer experiences such as subscription fulfillment. But to realize these...

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  Webinar Retail Predictions 2021

  November 13, 2020 | Fiona Swerdlow, Sucharita Kodali, Brendan Witcher

  As they navigate the next wave(s) of the global COVID-19 pandemic in 2021, retailers, brand manufacturers, and ecosystem players (such as mall operators) will determine whether they are in...

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  Webinar Smart Manufacturing Predictions 2021

  November 9, 2020 | Paul Miller, Achim Granzen, George Lawrie

  Smart technologies such as robots, machine learning, or the internet of things (IoT) are not new to asset-intensive industries like manufacturing. But the sector’s response to COVID-19 has...

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  Webinar How Brands And Manufacturers Thrive In The Age Of Marketplaces: Blocking And Tackling (Part 2 of 2)

  October 23, 2020 | Sucharita Kodali, Emily Pfeiffer, Brendan Witcher

  Brands and manufacturers that typically sell through wholesale channels are facing seismic shifts due to the transparency around goods online and the growing prevalence of e-commerce marketplaces...

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  Webinar Where The Grocery Industry Goes Next: Marketing And E-Commerce (Part 2 of 2)

  October 23, 2020 | Fiona Swerdlow, Sucharita Kodali, Xiaofeng Wang

  Forrester’s analysts present a series of overviews, panels, and discussions on the solutions, tactics, and technologies shaping the grocery industry, both in stores and online. This webinar...

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  Webinar Where The Grocery Industry Goes Next: Digital Transformation And Store Operations (Part 1 of 2)

  October 23, 2020 | Fiona Swerdlow, Sucharita Kodali, Emily Pfeiffer

  Forrester’s analysts present a series of overviews, panels, and discussions on the solutions, tactics, and technologies shaping the grocery industry, both in stores and online. This webinar...

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  Webinar Digital Operations Platforms For Distribution Businesses

  Based On The Forrester Wave™

  October 2, 2020 | Liz Herbert, George Lawrie, Duncan Jones

  Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

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  Webinar Digital Operations Platforms For Manufacturing

  Based On The Forrester Wave™

  September 23, 2020 | Liz Herbert, George Lawrie

  Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

• Report Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems

  Vision: The Digital Operations Platforms Playbook

  July 23, 2020 | Liz Herbert, Duncan Jones, George Lawrie

  Application development and delivery (AD&D) executives struggle to achieve speed and innovation while managing cost and risk. We recommend a "Goldilocks" approach to business applications strategy...

• Blog Digital Business Models Mandate More Sophisticated B2B Pricing Processes And Applications

  June 26, 2020 | George Lawrie

  I’ve been researching B2B pricing and its important role in digital transformation for industrial manufacturers. New “as a service” business models offer opportunities for...

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  Webinar Benchmark Your Supply Chain And Digitally Disrupt Your Market

  June 24, 2020 | George Lawrie

  To stay ahead of restless and demanding customers, application development and delivery professionals must commit to digital supply chain transformation. With the prospect of major disruption to...

• Report Unify Application Portfolio Management And Cloud Tagging

  Hybrid Systems Require Common Management

  June 23, 2020 | Charles Betz, George Lawrie

  As a result of the current economic crisis, we're seeing a renewed focus on portfolio management. To provide a unified view of digital and IT portfolios for governance and rationalization,...

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  Webinar The Rise Of The Autonomous Enterprise

  Run Your Enterprise On Autopilot

  June 5, 2020 | George Lawrie

  We have all seen the promise of autonomous vehicles, and many of us owe our lives to elementary autonomous functions such as antilock braking systems. Join this webinar to learn about the...

• Report Benchmark Your Digital Supply Chain For Resilience In The Age Of The Customer

  Forrester's Self-Assessment Supports The Case For Making Traditional Supply Chains Digital

  June 4, 2020 | George Lawrie

  Forrester has demonstrated the critical significance of continuously improving customer experience (CX) to enterprises. But apart from digital downloads, the quality of CX depends on your digital...

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  Webinar The 5G Opportunity In The Retail Sector

  May 28, 2020 | Dan Bieler, Xiaofeng Wang, George Lawrie

  The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...

• Report Audio: The Long-Term Impact Of Emerging Technology On CPG

  April 30, 2020 | Brian Hopkins, George Lawrie

  In an era of low growth and new tech-enabled business models, consumer packaged goods (CPG) firms face three key problems: solving for last mile; emerging markets; and product personalization....

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  Webinar The Future Of SAP II: Digging Deeper On SAP S/4HANA And SAP C/4HANA Decisions

  April 24, 2020 | Liz Herbert, George Lawrie, Kate Leggett

  This is the second of a two-part series on the future of SAP and what it means for customers. In this part, we dig deeper on SAP S/4HANA, the S/4HANA business case, S/4HANA decisions, and...

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  Webinar Boost Retail Revenue, Margin, And Customer Satisfaction With Integrated Retail Planning And Execution Applications

  Use The Forrester Wave™

  April 14, 2020 | George Lawrie

  Get technology on your side to scale your merchants’ and planners’ insights. Use the Forrester Wave to determine which vendors can best help you to win, serve, and retain customers...

• Report The Forrester Wave™: Retail Planning, Q1 2020

  The 12 Providers That Matter Most And How They Stack Up

  March 12, 2020 | George Lawrie

  In our 20-criterion evaluation of retail planning providers, we identified the 12 most significant ones — Aptos, Blue Yonder, Cognizant, Infor, Logility, Manthan, Mi9 Retail, Oracle, RELEX...

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  Webinar Predictions 2020: Retail

  February 10, 2020 | Fiona Swerdlow, George Lawrie, Arielle Trzcinski

  2020 will be a(nother) year of upheaval in global society and its institutions. Elections, trade barriers, climate change, and more have both consumers and businesses on edge. To evolve and grow,...

• Blog NRF 2020: Robotics Realize Real-Time Retail

  January 20, 2020 | George Lawrie

  I’ve just returned from NRF 2020. There were more than 40,000 attendees and 800 exhibitors from 99 countries. They showed how to deliver real-time retail, applying technology to win, serve, and...

• Report Retailers, Use PSD2 To Drive Differentiation For Your Customers

  Use The Strong Customer Authentication Delay To Optimize Your Response

  January 17, 2020 | Jacob Morgan, George Lawrie, Paul McKay

  The second Payment Services Directive (PSD2) is a mandatory regulation to which all merchants in the EEA — and other retailers who have customers in the EEA — must conform. Among other provisions,...

• Report Research Overview: Digital Supply Chain

  A Guide To Digitally Transforming Your Supply Chain

  January 13, 2020 | George Lawrie, Luis Deya

  This report is a brief overview of our supply chain series and contains links to the Forrester reports in it. It guides digital business professionals on how to overcome the modern challenges and...