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• Report The Employee Experience Technology Ecosystem

  Refocus Your Lens On The Employee Life Cycle

  February 14, 2019 | David Johnson, Andrew Hewitt

  If you hold a traditional view and think about employee experience (EX) from the vantage point of the employee life cycle, from initial hiring to the exit interview, you're missing your single...

• Report Make Employee Experience The Focus Of Your Managed Workplace Services Strategy

  November 19, 2018 | Bill Martorelli, David Johnson

  Delivering consumer-grade workplace services has become a high priority for infrastructure and operations (I&O) professionals. Historically, I&O managers have sought to provide device support at...

• Report Quick Take: BMC Software — A New Company With A Well-Known Name

  Will The New Executives, New Branding, And Diligent Focus On Customer Experience Be Enough To Retain And Win Customers?

  October 21, 2014 | Eveline Oehrlich, John Rakowski, Amy DeMartine

  Last week, BMC Software held its global users' conference, BMC Engage. The event attracted over 800 BMC customers, 157 implementation and technology partners, 42 showcase booths, and 20 industry...

• Report Quick Take: Breaking Down VMworld 2014

  Can The Virtual Powerhouse Power Virtually Everything?

  September 2, 2014 | Dave Bartoletti, Henry Baltazar, Richard Fichera

  Last week, VMware presented its latest corporate and product strategy and developments at the annual VMworld conference. The three pillars of VMware's strategy are the software-defined data center...