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Report The Top Trends For Health Insurers In 2020
CRM And New Benefits Programs Catalyze Insurers' Shift From Being Reactive To Being Relevant
March 20, 2020 | Arielle Trzcinski, Jeff Becker, Annalise ClaytonHealth insurers face an uphill battle in 2020: Uncertainty looms around single-payer healthcare, a surge of new entrants are competing for members, and legacy tech hampers innovation. How can...
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Report The Top Trends For Healthcare Providers In 2020
AI And APIs Usher In An Era Of On-Demand Personalized Care
March 19, 2020 | Jeff Becker, Arielle Trzcinski, Annalise Clayton2020 stands poised to bring a monumental shift in data liquidity to the healthcare provider market as regulatory forces, API frameworks, and public cloud vendors bring innovative data services to...
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Report The Forrester Tech Tide™: Digital Patient Engagement, Q1 2020
Twenty Technologies That Underpin Digital Patient Engagement
March 11, 2020 | Arielle Trzcinski, Annalise ClaytonDigital patient engagement is imperative to firms' ability to win, serve, and retain their customers. In efforts to improve this, healthcare organizations are evaluating, implementing, and...
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Report Healthcare 2020: The State Of The Doctor-Patient Relationship In The US
Key Findings From A Forrester And HIMSS Annual Benchmark Study Of Patient And Provider Experiences
March 10, 2020 | Jeff Becker, Arielle Trzcinski, Annalise ClaytonThe patient and provider experience is deteriorating against a changing landscape. Increasing competition and high costs of care threaten the success of traditional healthcare providers. To assess...
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Report Forrester Infographic: Optimize Your Digital Front Door Strategy To Enhance The Care Journey
February 26, 2020 | Arielle Trzcinski, Annalise ClaytonHealthcare organizations (HCOs) invest heavily in the digital front door but fail to engage customers digitally. There's a disconnect between what customers want and need and what HCOs deliver,...
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Webinar Healthcare Predictions 2020: Survive And Thrive Amid Innovation And Regulation
December 10, 2019 | Jeff Becker, Annalise Clayton, Caleb EwaldViewers should join this webinar to gain a clear understanding of the expected innovation and legislation facing the US healthcare industry in 2020. Virtual care growth will support a broader and...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Healthcare
Mobile devices will enable on-demand, affordable healthcare with capabilities like video conferencing, text-based services, and remote monitoring. Emerging technologies will improve healthcare...
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Report Predictions 2020: Healthcare
Election-Year Rhetoric, Regulatory Uncertainty, And Virtual Care Will Shape The Year Ahead For Healthcare Organizations
2020 will bring legislative turmoil as the Affordable Care Act (ACA) returns to the US Supreme Court and election-year rhetoric thrusts Medicare for All and healthcare job growth onto center stage....
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Report Build A Connected Health Experience With Smart Home Devices
A Guide To Successful Deployment And Adoption Using IoT At Home
June 3, 2019 | Arielle Trzcinski, Frank Gillett, Annalise ClaytonUS healthcare spending is at a critical level. Approximately 90% of the nation's $3.3 trillion in annual healthcare expenditures is for chronic and mental health conditions, not routine care....
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