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• Report The State Of Customer Analytics 2017

  September 25, 2017 | Brandon Purcell

  To assess the state of analytics adoption, including goals, challenges, and analytics sophistication, Forrester and Burtch Works fielded an online survey to 229 customer analytics and measurement...

• Report Case Study: Seattle Children's Hospital Adopts A Healthy Approach To Data And Analytics

  The CDO Analytics Team Drives Better Patient Health And Business Results With Insights Services

  August 22, 2016 | Jennifer Belissent, PhD

  Healthcare organizations face a daunting task of improving patient experience, reducing per capita costs and improving health outcomes with efficient and scalable yet personalized services. In...

• Report The State Of Customer Analytics 2016

  July 20, 2016 | Brandon Purcell

  To assess the current state of analytics adoption, including goals, challenges, and analytics sophistication, Forrester and Burtch Works fielded an online survey to 142 customer analytics and...

• Report Personal Identity And Data Management Success Starts With Customer Understanding

  March 17, 2015 | Fatemeh Khatibloo

  With the increase in high-profile data breaches and the recent Federal Trade Commission (FTC) settlements that hold Facebook, Google, and Twitter accountable to strict privacy audit guidelines,...