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• Report The Business Impact Of Digital Experience Technology Is Profitable Growth

  Business Case: The Digital Experience Delivery Playbook

  March 1, 2021 | Ted Schadler

  Armed with the methods in this report, application development and delivery (AD&D) professionals can help their companies link digital experience strategy to the technology roadmap. First, assess...

• Report Future Jobs: Australia's Automation Dividends And Deficits, 2020 To 2030

  A Future Of Jobs Series Report

  February 22, 2021 | Sam Higgins, Satish Meena, J. P. Gownder

  While the advent of AI and robotics will inevitably lead to job losses or automation deficits, these forces will affect different occupations at different times and in different ways. To help you...

• Report Make Omnichannel Real In B2B Commerce

  Business Case: The B2B E-Commerce Playbook

  February 1, 2021 | Joe Cicman

  Disruption is turning B2B buying and selling on its head. Quick and efficient B2C buying journeys have reshaped B2B buyers' expectations, and marketplaces have shortened the distance between buyers...

• Report Build The Business Case For Your Digital Investments

  The Business Case Report In The Digital Business Playbook

  January 27, 2021 | Dan Bieler

  You can only improve what you can measure. Businesses must be able to calculate the return on digital investments to justify them. But calculating a precise ROI for digital transformation at the...

• Report Rethink Metrics To Gain DX Traction

  Performance Management: The Digital Experience Delivery Playbook

  January 4, 2021 | Joe Cicman, Caleb Ewald

  Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital...

• Report Quantifying The Business Value Of SaaS DOP Investments

  Business Case: The Digital Operations Platforms Playbook

  December 30, 2020 | Liz Herbert, Adam Schlegel

  As firms look to replace old legacy enterprise resource planning (ERP) solutions with modern digital operations platforms (DOPs) to drive business agility and customer outcomes, they're...

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  Webinar The Future Of Jobs In Europe

  September 21, 2020 | Dan Bieler

  2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

• Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  How To Identify The Right IoT Consulting Provider For Your Business

  July 24, 2020 | Achim Granzen, Guannan Lu

  In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...

• Report The Future Of The European Job Market

  The Future Of Work Will Drive A More Dynamic European Job Market By 2030

  July 22, 2020 | Dan Bieler

  2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

• Report Use Three IoT Scenarios To Untangle Your IoT Strategies

  Assess These Scenarios To Gain An Advantage Using Internet-Of-Things Technologies

  May 6, 2020 | Frank Gillett

  Internet-of-things (IoT) ideas and technology continue to spark interest — and confusion — for business and technology stakeholders. To understand the value you can create from IoT investments,...

• Report ECM Requires Investment: Five Key Elements To Include In Your Business Case

  Business Case: The Enterprise Content Management Playbook

  March 10, 2020 | Cheryl McKinnon

  Enterprise architects play a central role during business case development by establishing clear goals, desired benefits, risks, and capacity gaps when requesting the financial investments they...

• Report Technology-Driven Innovation (TDI) Core Capabilities

  Four Key Innovation Capabilities Characterize High-Growth Innovators

  February 13, 2020 | Brian Hopkins, Patrick Carroll

  Forrester recently introduced the practice of technology-driven innovation — an advanced discipline of rapid technology experimentation to unleash disruptive change. Through our analysis, we...

• Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

  Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific

  January 17, 2020 | Achim Granzen, Michele Pelino

  You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

• Report Assess Your Agile Software Leadership Portfolio Management Maturity

  December 19, 2019 | Margo Visitacion

  Strategic portfolio management (SPM) practices enable organizations to select and execute on the investments necessary to embrace Agile software leadership and a customer-obsessed operating model....

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  Webinar Predictions 2020: DevOps

  DevOps Professionals Should Plan For Chaos, Emergence, And Resilience In 2020

  December 9, 2019 | Charles Betz

  DevOps continues to transform IT and digital management worldwide. But is the reality living up to the hype? Come and hear Forrester’s predictions for DevOps for 2020, including chaos...