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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The State Of Automation In Indonesia
Indonesian Firms Are Adopting Automation For Customer-Facing Processes, But Challenges Remain
Adaptiveness and customer experience (CX) improvements are key business priorities for firms in Indonesia in 2021, and automation will be a key enabler of these objectives. For 2021, Indonesian...
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Report The State Of Cloud In Malaysia
Malaysian Firms Are Adopting Cloud On Multiple Fronts
Malaysian firms see cloud computing as a key infrastructure priority for their organizations in 2021. Adoption drivers include cost-cutting, access to innovative services, and application and...