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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The State Of Cybersecurity In Indonesia
Indonesian Security Leaders Will Accelerate Their Security Transformation In 2021
Adaptiveness and CX improvements are key business priorities for firms in Indonesia in 2021, and cybersecurity will be crucial to safeguarding these priorities. Indonesia is in the early stages of...
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Report The State Of Automation In Indonesia
Indonesian Firms Are Adopting Automation For Customer-Facing Processes, But Challenges Remain
Adaptiveness and customer experience (CX) improvements are key business priorities for firms in Indonesia in 2021, and automation will be a key enabler of these objectives. For 2021, Indonesian...