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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Debunking Three Services Sourcing Myths
How To Align Your Sourcing Strategies To The Future Of Services
December 16, 2020 | Duncan JonesThe old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...
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Report Use Forward-Looking Assessment To Separate Strategic Partners From Operational Vendors
Forrester's Supplier Assessment Will Help You Identify Who Can Help Drive Your Digital Transformation And Who Will Hold You Back
March 15, 2019 | Duncan JonesStrong supplier relationships are vital for digital transformation. Flexible work styles such as agile co-creation, long-term strategic bets on technology platforms, and risky innovation projects...
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