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The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
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Report The US Digital Retailers Customer Experience Index, 2018
How US Digital Retail Brands Earn Loyalty With The Quality Of Their Experience
June 19, 2018 | Sucharita Kodali, Alex CauseyHow well do leading digital retailers earn loyalty with the quality of their customer experience (CX)? This year, we reveal the rankings of 11 digital retail brands that we analyzed as part of the...
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Report The US Digital-Only Retailers Customer Experience Index, 2017
How US Digital-Only Retail Brands Earn Loyalty With The Quality Of Their Experience
November 15, 2017 | Sucharita Kodali, Dylan CzarneckiHow well do leading digital-only retailers earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 14 digital-only retail brands that we...