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The B2B Marketing Playbook For 2021
A Guide To Surviving And Thriving In The B2B Marketing Renaissance
Dramatic changes in buyers' behavior, digitally disruptive business models, and fast-paced technology evolution have changed the business landscape to such a great extent that B2B marketing is now...
Charts & Figures
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Invest: Conversation Intelligence
February 16, 2021
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Maintain: Configure, Price, Quote
February 16, 2021
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Invest: Customer Success
February 16, 2021
Search Results
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Webinar Creating Engaging Virtual Events: Lessons From The Forrester Wave™
Wednesday, March 24, 2021, 11:00 a.m.-12:00 p.m. Eastern time (15:00-16:00 GMT) | Laura Ramos, Meredith CainB2B marketers and event managers face two major challenges as the coronavirus pandemic persists: how to create successful all-virtual experiences and how to keep attendees engaged for the duration....
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Webinar What We See Coming For Channels, Partnerships, And Ecosystems In 2021
Wednesday, March 10, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Jay McBainWe are in the middle of a major transformation of how companies go to market — in fact, 76% of global CEOs feel that their current business models will be unrecognizable in the next five...
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Report The Forrester Tech Tide™: Sales Technologies, Q1 2021
15 Technologies That Underpin Sales
February 16, 2021 | Mary Shea, PhDSales technologies are increasingly critical to firms' ability to win, serve, and retain customers. To accelerate revenue performance, companies are evaluating and adopting a range of contributing...
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Report Now Tech: B2B Marketing Data Providers, Q1 2021
Forrester's Overview Of 36 B2B Marketing Data Providers
January 11, 2021 | Steven CaseyYou can use B2B marketing data providers to create personalized and timely account-centric engagement, improve customer marketing, and achieve true customer obsession. But to realize these...
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Report Q&A: A Dozen Questions To Answer Before Taking Your Marketing Event Virtual
December 21, 2020 | Laura RamosEvents are an important tactic B2B marketers use to attract and interact with prospects and customers. This report helps marketing leaders, demand generation, and event managers weigh the...
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Report Chatbots And Virtual Assistants Can Help B2B Organizations Close The Digital Experience Gap
Automated Conversational Engagement Meets The Modern B2B Buyer's Need For Immediacy
December 11, 2020 | Steven CaseySocial distancing has fast-forwarded the B2B buyer journey into an almost exclusively digital adventure. With face-to-face meetings all but impossible, buyers are seeking experiences and content...
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Webinar B2B Sales Predictions 2021
This is your chance to engage directly with the analysts who made our 2021 predictions for B2B Sales. During this conversation between our analysts — and with you — we dive into the...
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Webinar B2B Marketing Predictions 2021
A Conversation With The Analysts Who Made Them
This is your chance to engage directly with the analysts who made our 2021 predictions for B2B marketing. During this conversation between our analysts — and with you — we dive...
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Playbook The B2B Marketing Playbook For 2021
A Guide To Surviving And Thriving In The B2B Marketing Renaissance
Dramatic changes in buyers' behavior, digitally disruptive business models, and fast-paced technology evolution have changed the business landscape to such a great extent that B2B marketing is now...
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Webinar Key Lessons To Perfect Your Sales Enablement Strategy
Based On The Forrester Wave™: Sales Content Solutions, Q3 2020
October 29, 2020 | Laura RamosAs marketers and sellers rely more on digital means to meet buyers’ changing expectations and to engage at a pandemic-induced distance, your ability to prep sellers to be more effective in...
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Webinar Transitioning In-Person Events To Virtual: A Closer Look At The Technology Landscape
The coronavirus pandemic is causing businesses to cancel or postpone all in-person gatherings. For marketers and sellers who rely on events such as user conferences or roadshows to generate demand...
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Report The Democratization Of B2B Sales
Talent Wins Games, But Teamwork And Intelligence Win Championships
August 3, 2020 | Mary Shea, PhDAs pre-COVID and COVID-accelerated trends come together, industries, business models, and sales strategies will be disrupted. B2B sales leaders who seize the moment will abandon traditional seller...
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Report Forrester Infographic: The State Of Better And Best Practices In B2B Marketing
Landscape: The B2B Marketing Playbook
Marketers at high-growth B2B companies demonstrate similar strategies and tactics that set them apart from their peers at companies with average or subpar performance. While there is no "paint by...
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Report Microsegmentation Yields Contextual Customer Experiences That Convert
Strategic Plan: The B2B Marketing Playbook
June 30, 2020 | Lori WizdoSegmentation is the bedrock of B2B marketing campaigns. Marketers use segmentation to partition their databases and plan interactions with key audiences. But B2B marketers must rethink segmentation...
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Report The Forrester Tech Tide™: Channel Software, Q2 2020
Seven Technologies Underpin Channel Software
June 25, 2020 | Jay McBainChannel software is increasingly critical to firms' ability to win, serve, and retain their customers and partners. To accelerate performance of their partnerships and channel ecosystems, companies...
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Report Messaging In The Time Of COVID-19
Generate More Than Sympathetic Communications To Give B2B Customers The Confidence To Survive And Thrive
Communicating your company's response to the coronavirus pandemic requires more than expressing sympathy or reinforcing your philanthropic efforts. Meaningfully supporting and creating value for...
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Webinar Case Study: How Customer-Centered Messaging Boosted PTC's Conversion Rates
June 10, 2020 | Laura RamosBusiness buyers are getting very efficient at self-education: Before buying from a sales rep, 67% prefer to research online alone and not talk to a seller at all. To catch buyers’ attention...
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Report The Forrester New Wave™: ABM Platforms, Q2 2020
The 14 Providers That Matter Most And How They Stack Up
June 9, 2020 | Steven CaseyIn Forrester's evaluation of the emerging market for account-based marketing (ABM) platforms, we identified the 14 most significant providers in the category — 6sense, Demandbase, Dun & Bradstreet,...
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Report Now Tech: Sales Enablement Automation, Q2 2020
Forrester's Overview Of 32 Sales Enablement Automation Providers
May 27, 2020 | Laura Ramos, Mary Shea, PhDYou can use sales enablement automation (SEA) to give sellers more time to sell, improve their effectiveness and relevance with buyers, and acquire and apply the best buyer-facing skills. But to...
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Webinar The B2B Marketer's Guide To Making The Most Of The Forrester Wave™
Congratulations! You just completed participating in a Forrester Wave, and its publication is imminent. Now what?Analyst technology evaluations can be lengthy and intense. Regardless of whether...
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Report What B2B Buyers Crave
Modern B2B Buyers Expect To Be Treated As Partners, Not Targets
The evolving environmental factors driving fundamental changes in B2B buyers' behavior have reached an inflection point — and now pose an existential threat to all organizations. It's more than a...
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Report Credible Empathetic Content Wins Over Elusive B2B Buyers
Four Practices Deliver Value And Engage Your Buyers' Attention
April 30, 2020 | Laura RamosSelf-sufficient and digitally adept business buyers are tired of wading through piles of marketing and sales content that isn't helpful or interesting. B2B marketers need to step away from...
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Webinar Understanding Ecosystems And The Trifurcating Partner Channel
April 29, 2020 | Jay McBainWe are in the middle of a major transformation of how companies go to market — in fact, 76% of business leaders agree that current business models will be unrecognizable in the next five...
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Report The Forrester Wave™: Through-Channel Marketing Automation, Q2 2020
The 13 Providers That Matter Most And How They Stack Up
In our 24-criterion evaluation of through-channel marketing automation (TCMA) providers, we identified the 13 most significant ones — Ansira, Aprimo, BrandMuscle, Distribion, E2open, Impartner,...
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Webinar The State Of Digitized Selling: Stop Testing The Waters And Go All In
April 14, 2020 | Mary Shea, PhDAs B2B buyers' expectations increase at a breakneck pace, selling organizations that maintain siloed human and digital routes that are disruptive to preferred buying motions risk alienating buyers...
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