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Drive revenue with customer experience | eBusiness & Channel Strategy | Hong Kong | User Experience is in my interests.
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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Forrester Banking Wave™: Hong Kong Mobile Apps, Q3 2019
August 14, 2019
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Strengths And Weaknesses Of Hong Kong Mobile Banking Apps
August 14, 2019
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Report The Forrester Banking Wave™: Hong Kong Mobile Apps, Q3 2019
Hong Kong Banks Must Improve Both Functionality And Usability To Create Great Experiences
Mobile apps have become the touchpoint of choice for people in Hong Kong to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs, empowering...