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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report It's Time To Bring Kubernetes Into Your Disaster Recovery Plan

    Key DR Strategies For Mission-Critical Cloud-Native Applications
    June 22, 2021 | Lee Sustar

    The orchestration wars are over. Kubernetes (K8s) is the de facto standard for containerized applications, winning support from developers, security pros, and operations teams in little more than...

  • Report Now Tech: Enterprise Service Management, Q2 2021

    Forrester's Overview Of 30 ESM Providers

    Enterprise service management (ESM) offerings help enhance enterprise service delivery, support core IT service management (ITSM) processes, and speed overall service delivery. But to realize these...

  • Report Build The Business Case For AIOps

    Justify Your AIOps Investment Using Forrester's Total Economics Impact™ (TEI) Methodology
    April 5, 2021 | Rich Lane

    Enterprises around the globe are rapidly modernizing their businesses and have higher expectations than ever for delivering exceptional digital experience (DX) through agility, automation, and...

  • Report Research Overview: Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook

    Cloud offers technology leaders a fundamentally new approach to how their organizations build, deploy, and manage software and infrastructure. Despite cloud's popularity, infrastructure and...

  • Report Research Overview: 5G Technology, Products, And Services

    A Guide To Help Tech Organizations Optimize The Use Of 5G In The Business
    February 22, 2021 | Andre Kindness, Michele Pelino

    3G and 4G services gave birth to the mobile mindset; 5G will change the way businesses engage their customers and operate. A cornucopia of new 5G technology features will challenge professionals on...

  • Report Scoring Our 2020 Cloud Predictions

    COVID-19 Delayed Almost All Our Predictions
    February 10, 2021 | Tracy Woo

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This...

  • Report Research Overview: Cloud Technology And Services

    Tools And Technology: The Cloud Computing Playbook
    January 22, 2021 | Lauren Nelson, Bill Martorelli, Tracy Woo

    Cloud offers technology leaders a fundamentally new approach to how the organization builds, deploys, and manages software and infrastructure. To help their organizations succeed, infrastructure...

  • Report Data Center And Colocation Market Trends, 2021

    January 20, 2021 | Abhijit Sunil

    The colocation and data center industry has been undergoing rapid shifts in both the vendor landscape and the ways that customers consume services. This report identifies five major themes we'll...

  • Report Understanding The Cloud Service Provider Landscape

    Landscape: The Cloud Computing Playbook
    December 23, 2020 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

  • Report The Forrester Tech Tide™: Cloud Governance And Enablement Technologies, Q4 2020

    Fourteen Technologies That Underpin Cloud Governance And Enablement
    December 15, 2020 | Tracy Woo, Andras Cser

    Cloud governance is critical to firms' ability to drive growth, accelerate innovation, and provide flexibility at scale. To accelerate their performance in cloud, companies are evaluating and...

  • Report Cloud Powers The Adaptive Enterprise

    Vision: The Cloud Computing Playbook
    November 30, 2020 | Dave Bartoletti

    Cloud is no longer tactical but rather a strategic enabler of connected platform economies. Infrastructure and operations (I&O) leaders must orchestrate cloud ecosystems that link employees,...

  • Report How 5G And Edge Computing Advance IoT Value

    This Dynamic Duo Dramatically Expands IoT Insights And Speed
    July 31, 2020 | Michele Pelino, James Staten

    5G networks promise exponential bandwidth and ultra-low latency to edge computing solutions that empower near-real-time insights gained from business systems built on internet of things (IoT)...

  • Report Top 10 Recommendations For Private Cloud Success

    What You Call It Doesn't Matter, But Defining Scope And Governance Is Crucial
    July 1, 2020 | Tracy Woo, Chris Gardner

    Despite reportedly high private cloud adoption, Forrester continues to see enterprises that are struggling with build-out. Success with private cloud comes only through embracing self-service, full...

  • Report Your Automation Psychology And Roadmap Just Shifted Gears

    Ease The Pain With A Skills-Based Future-Of-Work Plan
    May 29, 2020 | Craig Le Clair

    Forrester's "The Forrester Tech Tide™: Intelligent Automation, Q1 2020" highlights 19 intelligent automation (IA) technologies and advises on investment priorities. But because of COVID-19, the...

  • Report Now Tech: Colocation And Data Centers, Q2 2020

    Forrester's Overview Of 20 Data Center And Colocation Providers
    April 13, 2020 | Abhijit Sunil

    You can use colocation providers to optimize your infrastructure spending, increase uptime and reliability features, and unlock the best possible network connectivity options across your network...

  • Report Embrace These Five Sourcing Trends For Managed Services And Cloud In 2020

    Apply New Thinking, From Service-Blocks Flexibility To Cocreation Engagements For Your Dev Teams
    March 4, 2020 | Bill Martorelli

    As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

  • Report Take The Wheel: Build Your Cloud Roadmap Now

    Roadmap: The Cloud Computing Playbook
    January 30, 2020 | Dave Bartoletti, Lauren Nelson

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Predictions 2020: DevOps

    Firms Will Embrace New Customer-Centric Approaches As DevOps Speeds Falter

    DevOps continues to capture hearts and minds. However, with release speeds slowing, it's experiencing an inflection point. To succeed, integrated DevOps teams must perceive this inflection point as...

  • Report The Forrester Tech Tide™: Compute Platforms, Q4 2019

    Fifteen Technologies Underpin Compute Platforms
    October 10, 2019 | Chris Gardner, Abhijit Sunil

    Human experiences depend heavily on underlying technology performance, making compute platforms increasingly critical to a firm's ability to win, serve, and retain its customers. To optimize their...

  • Report Best Practices: Cloud Governance

    Processes: The Cloud Computing Playbook
    October 9, 2019 | Andras Cser, Lauren Nelson

    Transitioning workloads and data to the cloud is unstoppable — but the most difficult question is how to govern the process so you have a predictable, accountable, and scalable transition that...