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The Digital Operations Platforms Playbook For 2021

Drive Your Adaptive Enterprise With SaaS

Enterprises cannot achieve great customer success, digital disruption, and long-term growth and profitability without the right approach to core enterprise applications. To thrive, application...

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  • Report Create A Business Case For Your Hybrid Cloud Strategy

    Business Case: The Cloud Computing Playbook
    March 10, 2021 | Bill Martorelli

    The business case for cloud seems obvious. For many, a cloud business case is simply a formality to abide by funding governance. Others want to set a strategic direction or devise a set of...

  • Report Scoring Our 2020 Cloud Predictions

    COVID-19 Delayed Almost All Our Predictions
    February 10, 2021 | Tracy Woo

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This...

  • Report Research Overview: Cloud Technology And Services

    Tools And Technology: The Cloud Computing Playbook
    January 22, 2021 | Lauren Nelson, Bill Martorelli, Tracy Woo

    Cloud offers technology leaders a fundamentally new approach to how the organization builds, deploys, and manages software and infrastructure. To help their organizations succeed, infrastructure...

  • Report Understanding The Cloud Service Provider Landscape

    Landscape: The Cloud Computing Playbook
    December 23, 2020 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

  • Report The Forrester Tech Tide™: Cloud Governance And Enablement Technologies, Q4 2020

    Fourteen Technologies That Underpin Cloud Governance And Enablement
    December 15, 2020 | Tracy Woo, Andras Cser

    Cloud governance is critical to firms' ability to drive growth, accelerate innovation, and provide flexibility at scale. To accelerate their performance in cloud, companies are evaluating and...

  • Report Cloud Powers The Adaptive Enterprise

    Vision: The Cloud Computing Playbook
    November 30, 2020 | Dave Bartoletti

    Cloud is no longer tactical but rather a strategic enabler of connected platform economies. Infrastructure and operations (I&O) leaders must orchestrate cloud ecosystems that link employees,...

  • Report Top 10 Ways To Master Performance For Your Cloud Migration

    Planning In Advance Will Save Headaches Later
    April 13, 2020 | Rich Lane

    Cloud migration has been a hot topic for some time, yet the measurement of performance before, during, and after migration has remained somewhat subjective and, in many instances, has led to bad...

  • Report Myths And Realities Of Digital Worker Analytics

    Ask The Right Questions When Selecting An RPA DWA Tool
    April 2, 2020 | Craig Le Clair

    Enterprises are investing in digital worker analytics (DWA) to discover and rank automation opportunities. However, we're seeing a lot of confusion about what's actually achievable. This report...

  • Report Push Your MSP To Match Your Dynamic Cloud Journey

    Radical Flexibility And Evolution Hit The Services Market To Mirror The Clouds They Support
    February 20, 2020 | Bill Martorelli

    As more and more IT infrastructure and workloads shift to the cloud, so has infrastructure management. The result has been two distinct infrastructure management models, with clear similarities but...

  • Report Take The Wheel: Build Your Cloud Roadmap Now

    Roadmap: The Cloud Computing Playbook
    January 30, 2020 | Dave Bartoletti, Lauren Nelson

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Scoring Our 2019 Cloud Predictions

    We Were Spot-On For Three And Early On Two
    January 10, 2020 | Dave Bartoletti, Lauren Nelson

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This...

  • Report Best Practices: Cloud Governance

    Processes: The Cloud Computing Playbook
    October 9, 2019 | Andras Cser, Lauren Nelson

    Transitioning workloads and data to the cloud is unstoppable — but the most difficult question is how to govern the process so you have a predictable, accountable, and scalable transition that...