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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Calculating Your Relative Cost Of Operations

    October 7, 2008 | Andrew Reichman, James Staten

    This document provides a simple methodology for calculating the cost impacts of a new technology investment, process change, or project. Rather than conduct a full TCO analysis that can be...

  • Report TCO Is Overrated

    Use Relative Cost Of Operations For Most Infrastructure Investment Justifications
    August 26, 2008 | Andrew Reichman, James Staten

    Total cost of operations (TCO)-based financial analysis is held up as the gold standard for technology investment justification, but most firms don't have the rigor to apply the discipline to their...

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