Skip to main content
7 results in Everything
 
Sort by:
Refine
  • Infrastructure & Operations
  • Rich Lane
  • Business & IT Alignment

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report Make The Case For Operational Transformation

    Identify The Right Data And Right Storyline To Gain Sign-Off
    June 10, 2021 | Rich Lane

    Infrastructure and operations (I&O) leaders have ambitious plans for modernizing today's IT operations and toolsets — they want to deliver comprehensive improvements in how they deliver, monitor,...

  • Report Harness ChatOps To Empower Remote Collaboration

    ChatOps: The Accidental Standard
    December 21, 2020 | Rich Lane, Will McKeon-White

    With the shift to remote work and its ever-increasing complexity, teams are struggling to find ways to make collaboration easier and automate more. ChatOps is an important capability, enabling...

  • Report Research Overview: Modern Technology Operations

    Landscape: The Modern Technology Operations Playbook

    Infrastructure and operations (I&O) professionals want to evolve their organizations to be more flexible and responsive in the face of digital transformation and disruption. DevOps, Agile,...

  • Report Digital Experience Is Part Of Your Job

    Monitoring Pros Must Help Deliver Great DX With A Strong Digital Experience Monitoring Strategy
    August 3, 2020 | Rich Lane

    Digital experience monitoring (DEM) is key to understanding how digital users are interacting with your services. Business users own the digital experience (DX) strategy, but they're beholden to...

  • Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

    16 Technologies Underpin Modern Technology Operations
    October 22, 2019 | Rich Lane, Will McKeon-White

    Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...

Content Type

Apply

Filters

Methodology

Vendor