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• Report Forrester Infographic: Industrial Firms Must Embrace Environmental Sustainability

  Industrial Sector Firms Face Mounting Pressure To Drive Sustainability

  February 24, 2021 | Michele Pelino, Salvatore Schiano

  Industrial firms are addressing a range of environmental sustainability strategies and initiatives. These organizations span many vertical markets, including manufacturing, pharmaceuticals,...

• Report The Forrester Guide To Incident And Crisis Management

  The New Incident Management Embraces Resilience Engineering And Collaborative Platforms

  February 24, 2021 | Charles Betz, Rich Lane

  Digital services are ever more critical to human well-being. Customers, as well as other stakeholders, are increasing the pressure on providers to respond quickly and effectively to operational...

• Report Geopolitical Disruption Demands Local Trust

  CMOs At Global Brands Must Pivot To Truly Multilocal Operations

  February 11, 2021 | Thomas Husson

  Even before COVID-19, significant economic, political, and tech trends were fragmenting the global order. The pandemic's economic and social crises and associated geopolitical shifts will drive...

• Report Business Resiliency Is The Bulwark To A World Defined By Systemic Risk And Chaos

  Resiliency Ensures Continuity And The Ability To Pivot To New Opportunities During A Crisis

  February 8, 2021 | Amy DeMartine, Alla Valente, Naveen Chhabra

  In times of crisis or sudden risk events, business resiliency practices ensure the uninterrupted delivery of customer products and services, keep employees safe and productive, and minimize the...

• Report Data Center And Colocation Market Trends, 2021

  January 20, 2021 | Abhijit Sunil

  The colocation and data center industry has been undergoing rapid shifts in both the vendor landscape and the ways that customers consume services. This report identifies five major themes we'll...

• Report The State Of Environmental Sustainability In The Fortune Global 200

  Climate Action As A Risk Management And Growth Strategy Takes Center Stage

  January 15, 2021 | Stephanie Balaouras, Salvatore Schiano

  In 2020, firms had to adapt to a series of risk events — COVID-19, megawildfires, a devastating hurricane season — engendered or magnified by climate change. Leading Fortune Global 200 firms have...

• Report Identify And Estimate The Costs Of Downtime On Your Business

  Don't Rely On Industry Averages -- Determine Your Own

  January 13, 2021 | Naveen Chhabra

  Resilient tech infrastructure is critical for business success, and downtimes cost dearly. Infrastructure and operations (I&O) pros leading their firms’ IT disaster recovery (DR) program must...

• Report Q&A: Decoding China's New Infrastructure Initiative

  China Aims To Accelerate Its Own Digital Transformation

  January 12, 2021 | Danny Mu

  At the 2020 National People's Congress, China's central government emphasized the importance of "New Infrastructure" as a key driver of economic growth and global technology leadership. What is New...

• Report Operationalize Your Return-To-Work Strategy: Mitigate Privacy Risk

  A Return-To-Work Series Report

  December 16, 2020 | Enza Iannopollo

  As local government organizations begin to lift shelter-in-place orders, businesses are finalizing plans to reopen workspaces. But many business leaders remain unsure if the safeguards they...

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  Webinar Edge Computing Predictions 2021

  December 9, 2020 | Abhijit Sunil

  Edge is among the most important and disruptive technology trends going into 2021. And it will influence — or be influenced by — trends in 5G, data consumption, internet of things...

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  Webinar Smart Manufacturing Predictions 2021

  November 9, 2020 | Paul Miller, Achim Granzen, George Lawrie

  Smart technologies such as robots, machine learning, or the internet of things (IoT) are not new to asset-intensive industries like manufacturing. But the sector’s response to COVID-19 has...

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  Webinar Improve Your Climate Action Plan With The Right Investments In Sustainability And Climate Risk Technologies

  October 28, 2020 | Stephanie Balaouras, Salvatore Schiano

  Like coping with the COVID-19 pandemic, how your company responds to the climate crisis reveals its commitment to its values and the extent of its adaptability. Investments in sustainability and...

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  Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever

  Europe-Friendly Start Time

  October 28, 2020 | Laura Koetzle, Martin Gill, Martha Bennett

  The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...

• Forum Data Strategy & Insights

  Thought leadership, strategic direction, and networking opportunities needed to shape your data and analytics strategy for the coming decade.

  October 14, 2020 | Live Virtual Experience | Brandon Purcell, Noel Yuhanna, Boris Evelson

  Are you ready to turn your organization into an insights-driven enterprise? Join more than 20 Forrester analysts, industry speakers, and over 650 data and analytics practitioners for two days at...

• Report The State Of Disaster Recovery Preparedness In 2020

  Review Business And IT Risks With Evolving Business Operations

  August 24, 2020 | Naveen Chhabra

  Technology outages damage customer confidence in a business. While infrastructure and operations (I&O) leaders have more tools at their disposal to prepare themselves to recover from any type of...

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  Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever

  August 18, 2020 | Anjali Lai, Sucharita Kodali, Melissa Parrish

  The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...

• Report The Forrester Wave™: Open, Programmable Switches For A Businesswide SDN, Q3 2020

  The 12 Providers That Matter Most And How They Stack Up

  July 28, 2020 | Andre Kindness

  In our 32-criterion evaluation of open, programmable switching solutions, we identified the 12 most significant ones — Arista Networks, Cisco IOS-XE, Cisco NX-OS, Dell EMC, Extreme Networks, H3C,...

• Report The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever

  July 14, 2020 | Stephanie Balaouras, Laura Koetzle, Martin Gill

  The pandemic has already forced firms and policymakers to do things that were previously considered impossible. This is just the beginning. Given its gravity, the effects of COVID-19 — along with...

• Report The Forrester New Wave™: Climate Risk Analytics, Q3 2020

  The Eight Providers That Matter Most And How They Stack Up

  July 14, 2020 | Renee Murphy, Salvatore Schiano

  In Forrester's evaluation of the emerging market for climate risk analytics, we identified the eight most significant providers in the category — The Climate Service, ESGAnalytics.Ai, Esri, Four...

• Report The Top Security Technology Trends To Watch, 2020

  Ten Security And Risk Technologies Will Disrupt Security And Risk Practices

  June 30, 2020 | Andras Cser, Sandy Carielli, Jeff Pollard

  Analysts from Forrester's security and risk (S&R) research team drew insight from client inquiries, research projects, and industry perspectives to uncover the top 10 security technologies to...

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  Webinar Struggling To Find Value In Data? Insights Service Providers Deliver Business Value — And Build Culture And Capacity

  June 15, 2020 | Jennifer Belissent, PhD

  Firms make fewer than 50% of their decisions based on quantitative information as opposed to gut feeling, experience, or opinion. And, that doesn’t seem to change. Turning data into insights...

• Report Returning To Work: How To Avoid The 15 Most Critical Risks

  The Legal, Regulatory, And Operational Risks Of Pandemic Recovery Everyone Needs To Know

  June 10, 2020 | Heidi Shey, Enza Iannopollo, Jinan Budge

  As enterprises plan to reopen office buildings, plants, and other facilities, they will have to develop detailed pandemic management protocols (PMPs) before they can safely ask employees,...

• Report Essential Technology Solutions For Pandemic Management

  A Mix Of Emerging And Reemerging Solutions Become Must-Haves

  May 19, 2020 | Stephanie Balaouras, Stephen Powers, Caleb Ewald

  Without a vaccine or community immunity, organizations must manage through the coronavirus pandemic for the next 12 to 24 months. They must maintain a hybrid workforce, support customers via...

• Report New Tech: Climate Risk Management Solutions, Q2 2020

  Forrester's Landscape Overview Of 33 Providers

  May 14, 2020 | Renee Murphy, Salvatore Schiano, Alla Valente

  Climate change is an immediate risk to business operations, financial systems, and global supply chains. A wave of direct losses, scientific evidence, and stakeholder activism is forcing companies...

• Report The COVID-19 Crisis Will Accelerate Enterprise Automation Plans

  May 5, 2020 | Leslie Joseph

  The COVID-19 health crisis is on everybody's mind. Once it passes — which it eventually will — one of its lasting legacies will be a renewed focus on automation. Application development and...