Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
-
-
Empowered Customers Leverage Smartphone And Tablet Apps
October 6, 2017
-
Progressive Pioneers Differ In Device Adoption Globally
October 6, 2017
Search Results
-
Report The State Of Empowered Customers And Technology: Benchmark 2017, Global
Global Consumer Technographics®
October 6, 2017 | Anjali LaiConsumer behaviors and expectations are rapidly evolving, but the rate of change differs across the globe. And while similar attitudes drive the most empowered customers, their device usage varies...
-
Report Build An Engagement Strategy For Europe's Social Snackers
Aim For Social Depth Marketing And Audience Interaction Habits Using Social Technographics®
August 6, 2014 | Ryan SkinnerEuropean online consumers are more reserved in social channels compared with other markets; we say they "snack" in social channels because they treat the channels as interesting but nonessential....
-
Report Exploring The Social Technographics Ladder: Conversationalists
North American Consumer Technographics®
November 27, 2012 | Reineke ReitsmaConversationalists are the highly active individuals that post updates and/or update their status on social networking sites at least weekly. Members of this group not only express their opinion on...
-
Report The Social Technographics® Profile Of European Baby Boomers
Reaching Older Consumers Through Social Media
April 10, 2009 | Rebecca JenningsInteractive marketers already know that young consumers are very engaged in social media but often fail to appreciate that social tools can be an effective mechanism to reach older users. More than...
-
Report Hispanic Social Technographics® Revealed
Hispanic Consumers Load Up On Social Media
August 22, 2008 | Tamara BarberForrester's Social Technographics® profiles reveal that online Hispanics are highly active in their use of social media, and they consistently outpace non-Hispanics in every aspect of engagement....
Content Type
ApplyFilters
Industry
- Media & Entertainment (10)
- Retail (10)
- Consumer Electronics (2)
Region
- Europe (12)
- North America (12)
- Asia Pacific (10)
Analyst
- Anjali Lai (10)
- Reineke Reitsma (1)
- Ryan Skinner (1)