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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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Government Innovations To Support Customers
June 19, 2020
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Government Innovations To Support Their Own Operations
June 19, 2020
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Search Results
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Survey Consumer Technographics® Latin American Financial Services 1 Survey, 2020
June 29, 2020SURVEY TOPICS Device adoption and attitudes Consumer Energy Index General finance Mobile finance Banking Banking activities by channel Features: mobile app and banking websites Switching and...
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Report Twenty-Five Ways Governments Innovated To Support Their Customers During The Pandemic
Public-Sector Organizations Cook Up New Ways To Work With And Support Individuals And Businesses
Experience improvement should happen all the time — even more so when a pandemic makes business as usual impossible. Across the globe, governments at all levels are rethinking how they can support...
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Report eCommerce In Latin America: The Six Growing Markets Retailers Must Know
Trends In Six Latin American Countries From The Forrester Analytics: Online Retail Forecast, 2018 To 2023 (Latin America)
August 28, 2019 | Lily VaronWith a population of over half a billion and two countries that rank among the world's 15 largest economies, Latin America is firmly on the radar of digital business executives looking to expand...
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Survey Consumer Technographics® Latin American Online Benchmark Survey, 2019
March 4, 2019SURVEY TOPICS Device adoption and attitudes Media and advertising Online topics and websites Social media behaviors Retail spending, products, and brands purchased Payment methods and...
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