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• Report The Forrester Tech Tide™: Continuous Software Delivery, Q1 2021

  Tools And Technology: The Modern Application Delivery Playbook

  February 12, 2021 | Diego Lo Giudice, Christopher Condo

  Continuous software delivery (CSD) is critical to firms' ability to win, serve, and retain customers. To accelerate their performance in CSD, companies are evaluating and adopting a range of...

• Report Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

  Forrester's Overview Of 28 Oracle Services Providers

  July 1, 2020 | Amanda LeClair, Liz Herbert

  Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these...

• Report The Forrester Wave™: Adobe Implementation Services, Q2 2020

  The 12 Providers That Matter Most And How They Stack Up

  June 25, 2020 | Xiaofeng Wang, Ted Schadler

  In our 24-criterion evaluation of Adobe implementation service providers, we identified the 12 most significant ones — Accenture, Adobe, Cognizant, Deloitte, Dentsu, HCL Technologies, IBM, ICF...

• Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q2 2020

  The Seven Providers That Matter Most And How They Stack Up

  June 24, 2020 | Bill Martorelli

  In our 32-criterion evaluation of hosted private cloud providers in Europe, we identified the seven most significant ones — Atos, CenturyLink, Orange, OVHcloud, Rackspace Technology, Sungard...

• Report The Forrester Wave™: Hosted Private Cloud Services In North America, Q2 2020

  The 11 Providers That Matter Most And How They Stack Up

  June 24, 2020 | Bill Martorelli

  In our 32-criterion evaluation of hosted private cloud providers, we identified the 11 most significant ones — Atos, CenturyLink, Flexential, NTT DATA, Otava, OVHcloud, Rackspace Technology,...

• Report The Forrester Wave™: Global SAP Services Providers, Q2 2020

  The 13 Providers That Matter Most And How They Stack Up

  May 13, 2020 | Amanda LeClair, Liz Herbert

  In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA,...

• Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  The Eight Service Providers That Matter Most And How They Stack Up

  April 30, 2020 | Achim Granzen

  In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

• Report Now Tech: Healthcare RPA, Q2 2020

  Forrester's Overview Of 34 Healthcare RPA Providers

  April 29, 2020 | Jeff Becker

  You can use healthcare robotic process automation (RPA) to alleviate physician burnout, improve clinical outcomes, and increase revenue. But to realize these benefits, you'll first have to select...

• Report Case Study: Singapore Airlines Lands Operational Excellence With Systems Of Insight

  A Leading Airline Pragmatically Combined Data And Analytics For Real-Time Intelligent Airline Operations

  March 11, 2020 | Danny Mu, Frederic Giron

  Despite extensive computerization, airline operations command centers still deal with siloed data and manual processes that create latency, resulting in a poor customer experience (CX) and...

• Report Now Tech: Hosted Private Cloud, Q1 2020

  Forrester's Overview Of 22 Hosted Private Cloud Providers

  March 6, 2020 | Bill Martorelli

  You can use hosted private cloud to migrate to cloud more quickly, meet the demands of unique workloads, and isolate workloads from other customers. But to realize these benefits, you'll first have...

• Report Now Tech: Insights-Driven Business Process Outsourcing, Q1 2020

  Forrester's Overview Of 34 Insights-Driven BPO Providers

  February 14, 2020 | Leslie Joseph, Ian Jacobs

  You can use insights-driven business process outsourcing (BPO) to enhance the value of classic BPO; apply analytics, AI, and automation in the context of customer or back-office processes; and...

• Report Now Tech: Adobe Implementation Services, Q1 2020

  Forrester's Overview Of 24 Adobe Implementation Service Providers

  February 12, 2020 | Xiaofeng Wang, Ted Schadler

  You can use Adobe implementation services to navigate the complex and growing Adobe product set, implement faster based on industry specialization, and reinvent the business. But to realize these...

• Report Now Tech: Cybersecurity Consulting Services In Asia Pacific, Q4 2019

  Forrester's Overview Of 18 Cybersecurity Consulting Service Providers

  October 29, 2019 | Jinan Budge

  Security and risk (S&R) leaders can use cybersecurity consulting services to reduce the time to deliver security projects, accelerate the pace of innovation, and understand diverse business models...

• Report The Forrester Tech Tide™: Continuous Software Delivery, Q4 2019

  19 Technologies Underpin Continuous Software Delivery

  October 25, 2019 | Diego Lo Giudice

  Continuous software delivery (CSD) is increasingly critical to firms' ability to win, serve, and retain customers. To accelerate their performance in CSD, companies are evaluating and adopting a...

• Report The Forrester Wave™: Robotic Process Automation Services, Q4 2019

  The 13 Providers That Matter Most And How They Stack Up

  October 15, 2019 | Leslie Joseph, Craig Le Clair

  In our 22-criterion evaluation of robotic process automation service providers, we identified the 13 most significant global players — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY,...

• Report The Forrester Wave™: Application Modernization And Migration Services, Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 16, 2019 | Bill Martorelli

  In our 26-criterion evaluation of application modernization and migration services providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM...

• Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  May 21, 2019 | Leslie Joseph

  In our 23-criterion evaluation of Microsoft Dynamics 365 service providers, we identified the 12 most significant ones — Avanade, Cognizant, DXC Technology, HCL Technologies, Hitachi Solutions,...

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  Webinar Autonomous Testing Is Like Autonomous Driving: The AI Needs Human Assistance

  March 5, 2019 | Diego Lo Giudice

  Digital acceleration can't happen without better-quality software, and software testing matters more than ever for quality at speed. However, test automation lags, and growing complexity everywhere...