Search Results

• Report Now Tech: Cloud Cost Management And Optimization, Q4 2020

  Forrester's Overview Of 18 CCMO Providers

  November 10, 2020 | Tracy Woo

  You can use cloud cost management and optimization (CCMO) offerings to visualize your cloud costs, optimize resource usage, and better budget and forecast future spend. But to realize these...

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  Webinar Drive Software Delivery Transformation With Value Stream Management

  Based On The Forrester Wave™

  August 13, 2020 | Christopher Condo

  The Forrester Wave™: Value Stream Management Solutions, Q3 2020 highlights the key differentiators that separate value stream management (VSM) offerings. In this webinar, Chris Condo reviews...

• Report Now Tech: Third-Party Risk Management Technology, Q3 2020

  Forrester's Overview Of 23 Third-Party Risk Management Providers

  August 5, 2020 | Alla Valente

  You can use third-party risk management (TPRM) technology to catalog, classify, and track all third-party relationships, mitigate risks across all states of the third-party lifecycle, and protect...

• Report Now Tech: Knowledge Management Solutions For Customer Service, Q3 2020

  Forrester's Overview Of 22 Knowledge Management Providers

  July 23, 2020 | Kate Leggett

  You can use knowledge management (KM) solutions to empower customers and front-office workers with curated answers to common questions, drive customer satisfaction, and create lasting customer...

• Report Now Tech: Supplier Risk And Performance Management (SRPM), Q2 2020

  Forrester's Overview Of 23 SRPM Providers

  June 29, 2020 | Duncan Jones

  Sourcing professionals use SRPM to ensure ethical, sustainable sourcing, accelerate innovation via streamlined risk-tolerant sourcing, and raise value by improving supplier experience and rewarding...

• Report Now Tech: Infrastructure Automation Platforms, Q2 2020

  Forrester's Overview Of 15 Infrastructure Automation Platform Providers

  June 16, 2020 | Chris Gardner

  You can use infrastructure automation platforms to model and deliver systems, augment continuous delivery efforts, and ensure compliance. But to realize these benefits, you'll first have to select...

• Report The Forrester New Wave™: SaaS Marketplaces, Q2 2020

  The Eight Providers That Matter Most And How They Stack Up

  June 11, 2020 | Liz Herbert

  In Forrester's evaluation of the emerging market for software-as-a-service (SaaS) marketplaces, we identified the eight most significant providers in the category — Adobe, ADP, Alibaba, Amazon Web...

• Report Now Tech: Collaborative Work Management Tools, Q2 2020

  Forrester's Overview Of 25 Collaborative Work Management Providers

  May 7, 2020 | Margo Visitacion

  Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...

• Report Now Tech: SaaS Marketplaces, Q2 2020

  Forrester's Overview Of 12 SaaS Marketplace Providers

  May 5, 2020 | Liz Herbert

  You can use software-as-a-service (SaaS) marketplaces to streamline SaaS buying, simplify contracting and vendor management, and reduce risk by doing pre-vetting of solutions. But to realize these...

• Report Now Tech: Value Stream Management Tools, Q2 2020

  Forrester's Overview Of 19 Value Stream Management Tool Providers

  April 29, 2020 | Christopher Condo

  Enterprise software organizations use value stream management (VSM) tools to identify waste in delivery processes, create integrated toolchains, and tie value delivered directly back to business...

• Report Forrester's Enterprise Service Management (ESM) Buying Guide, 2020

  Map ESM Providers To Your Current State, Size, And Priorities

  February 10, 2020 | Charles Betz, Will McKeon-White

  In "The Forrester Wave™: Enterprise Service Management, Q4 2019," we researched, analyzed, and scored enterprise service management (ESM) providers, providing infrastructure and operations (I&O)...

• Report Now Tech: Enterprise Architecture Management Suites, Q1 2020

  Forrester's Overview of 27 Enterprise Architecture Management Suites Providers

  January 13, 2020 | Gordon Barnett

  You can use enterprise architecture management suites (EAMSes) to get a holistic view of the impacts of business demand, improve the productivity of enterprise architecture (EA) stakeholders, and...

• Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem

  Achieve Total Cost Visibility With ITFM/TBM Technology And Services

  January 9, 2020 | Bill Martorelli

  Solutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...

• Report Now Tech: Governance, Risk, And Compliance Technology, Q4 2019

  Forrester's Overview Of 23 Governance, Risk, And Compliance Providers

  December 13, 2019 | Alla Valente

  You can use governance, risk, and compliance (GRC) technology to protect your customers, business, and brand; proactively respond to emerging risks and evolving regulations; and navigate through...

• Report The Forrester Wave™: Strategic Portfolio Management For Agile Organizations, Q4 2019

  The Eight Providers That Matter Most And How They Stack Up

  November 5, 2019 | Margo Visitacion

  In our 22-criterion evaluation of strategic portfolio management (SPM) providers for Agile organizations, we identified the eight most significant ones — Aha! Labs, Atlassian, Broadcom, CollabNet...

• Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

  16 Technologies Underpin Modern Technology Operations

  October 22, 2019 | Rich Lane, Will McKeon-White

  Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...

• Report The Forrester Wave™: Enterprise Service Management, Q4 2019

  The 15 Providers That Matter Most And How They Stack Up

  October 10, 2019 | Charles Betz, Will McKeon-White

  In our 23-criterion evaluation of enterprise service management (ESM) providers, we identified the 15 most significant ones — Atlassian, Axios, BMC Software, Broadcom, Cherwell Software, EasyVista,...

• Report The Forrester Wave™: Customer Service Solutions, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  June 18, 2019 | Kate Leggett

  In our 33-criterion evaluation of customer service solution providers, we identified the 12 most significant ones — Appian, bpm'online, Freshworks, Microsoft, Oracle, Pegasystems, Salesforce, SAP,...

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  Webinar Forrester’s Vision For The Future Of Business Applications

  May 22, 2019 | Duncan Jones, Liz Herbert, George Lawrie

  This webinar helps application development and delivery leaders set a vision for their future business applications landscape. We explain why and how smart, modern, flexible, and...

• Report SaaS Marketplaces Are The New Frontier Of Enterprise Software

  Software-As-A-Service Buyers Get A Faster, Simpler Buying Experience As Well As Better Security And Integration

  May 3, 2019 | Liz Herbert

  Clients tell us that software-as-a-service (SaaS) vendors are too numerous (and too small) for a formal sourcing process to apply in all cases. At the same time, the business-led, ungoverned model...

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  Webinar Two Forrester Wave™ Evaluations On Key Categories Of Rapid Development

  March 19, 2019 | Rob Koplowitz, John Rymer

  Forrester has identified four key categories of rapid development: low code for professional developers, digital process automation for wide deployments, low code for business developers, and...

• Report The Forrester Wave™: Low-Code Development Platforms For AD&D Professionals, Q1 2019

  The 13 Providers That Matter Most And How They Stack Up

  March 13, 2019 | John Rymer, Rob Koplowitz

  Our 28-criterion evaluation of low-code development platforms for application development and delivery (AD&D) professionals assesses the 13 most significant suppliers — Clear Software, GeneXus,...