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• Report Now Tech: AI-Based Text Analytics Platforms, Q1 2020

  Forrester's Overview Of 30 AI-Based Text Analytics Platforms Providers

  February 3, 2020 | Boris Evelson

  You can use AI-based text analytics platforms to improve customer acquisition, service, and retention; manage governance and risk; and gain efficiencies with robotic process automation (RPA). But...

• Report The Forrester Wave™: Automated Life Insurance Underwriting Systems, Q4 2019

  The 13 Providers That Matter Most And How They Stack Up

  November 21, 2019 | Ellen Carney

  In our 27-criterion evaluation of automated life insurance underwriting (ALIU) providers, we identified the 13 most significant ones — Accenture, Appian, EXL, Hannover Re, iPipeline, Munich Re,...

• Report Now Tech: Digital Process Automation For Deep Workloads, Q3 2019

  Forrester's Overview Of 20 DPA-Deep Providers

  September 3, 2019 | Rob Koplowitz

  You can use digital process automation for deep workloads (DPA-deep) to automate complex business processes, to manage dynamic cases, and as a standard low-code development platform. But to realize...

• Report The Forrester Wave™: ECM Content Platforms, Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 24, 2019 | Cheryl McKinnon

  In our 26-criterion evaluation of enterprise content management (ECM) content platform providers, we identified the 14 most significant ones — Alfresco Software, Box, GRM Information Management,...

• Report The Forrester Wave™: Digital Process Automation For Wide Deployments, Q1 2019

  The 10 Providers That Matter Most And How They Stack Up

  March 12, 2019 | Rob Koplowitz, John Rymer

  In our 30-criterion evaluation of digital process automation for wide deployment (DPA wide) providers, we identified the 10 most significant ones — AgilePoint, AXON Ivy, bpm'online, FlowForma,...