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Report The State Of Empowered Customers And Technology: Benchmark 2017, US
North American Consumer Technographics®
August 10, 2017 | Reineke ReitsmaFor the first time, we present an annual report that shows the impact of technology on US empowered customers' attitudes, behaviors, and expectations, based on the Forrester Data Consumer...
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Report The State Of Consumers And Technology: Benchmark 2015, Europe
European Consumer Technographics®
February 29, 2016 | Reineke ReitsmaThis report is our overview of European consumers' behaviors and technology attitudes based on Forrester's European Consumer Technographics surveys and ForecastView data. We analyzed technology...
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Report The State Of Consumers And Technology: Benchmark 2013, China
China Consumer Technographics®
August 4, 2014 | Reineke ReitsmaThis report provides an overview of metropolitan Chinese online consumers' behaviors and technology attitudes. In general, they are enthusiastic mobile owners and social participants. China is a...
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Report The State Of Consumers And Technology: Benchmark 2013, Europe
European Consumer Technographics®
May 19, 2014 | Reineke ReitsmaThis report is our annual overview of European consumers' behaviors and technology attitudes based on Forrester's European Consumer Technographics surveys and our ForecastView data. We analyzed...
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