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Charts & Figures
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European Consumers Connect Throughout The Home
June 26, 2014
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The European Home Network Early Adopter Of 2013
June 26, 2014
Search Results
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Report The Metropolitan Indian Consumer Tech Stack
Our 2018 Indian Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
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Report The Metropolitan Chinese Consumer Tech Stack
Our 2018 Chinese Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
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Report The European Consumer Tech Stack
Our 2018 European Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
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Report The Increasing Sophistication Of The European Digital Home
European Consumer Technographics®
June 26, 2014 | Reineke ReitsmaThe European digital home is evolving — the average consumer with a home network has three devices connected to it, and we expect that number to increase. The profile of technology early adopters...
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Report The State Of Consumers And Technology: Benchmark 2013, Europe
European Consumer Technographics®
May 19, 2014 | Reineke ReitsmaThis report is our annual overview of European consumers' behaviors and technology attitudes based on Forrester's European Consumer Technographics surveys and our ForecastView data. We analyzed...
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Report Customer Life-Cycle Industry Overview: Consumer Electronics
A Consumer Technographics® Report
November 21, 2013 | Reineke ReitsmaA range of different motivations may inspire a consumer's decision to purchase a consumer electronics device: While some technology mavens know of the latest product through community interest...
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Report The European eCommerce Landscape
A European Consumer Technographics® Report
July 10, 2013 | Reineke ReitsmaThe Internet plays an important role in European consumers' retail habits, and its influence will only grow. Our data shows that just over two-thirds of European online consumers shop online,...
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Report Emerging Markets Overview: Brazil
A Global Consumer Technographics® Report
May 28, 2013 | Reineke ReitsmaBy far the largest and most populated country in South America, Brazil has a presence on the world stage that continues to win global attention and inspire awe with as much flair as Adriana Lima...
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Report Understanding The Changing Needs Of Online Consumers In Asia Pacific, 2012
Asia Pacific Technographics®
March 13, 2013 | Reineke ReitsmaFor the past seven years, Forrester has been tracking consumers' online and offline behavior in Asia Pacific. As in recent years, this dedicated report helps companies understand the online and...
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Report US Online Hispanics: A Demographic Overview
North American Technographics®
February 26, 2013 | Reineke ReitsmaThis demographic overview highlights the unique behaviors and attitudes that characterize US online Hispanics compared with their non-Hispanic peers. US online Hispanics lead the way in mobile...
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Report US Young Professionals: A Demographic Overview
North American Technographics®
November 26, 2012 | Reineke ReitsmaIn this demographic overview, we take a look at US young professionals — an ambitious group that seems to embody the "work hard, play hard" lifestyle. Forrester defines young professionals as...
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Report The Digital Affluent: A Demographic Overview
North American Consumer Technographics®
July 12, 2012 | Reineke ReitsmaOnline affluent consumers in North America, defined as individuals with at least $1 million in investable assets, show unique behaviors with regards to their finances. Although Seniors overall have...
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Report Understanding China: The Opportunities And Challenges
A Technographics® Document
May 14, 2012 | Reineke ReitsmaFor many companies, China offers both an opportunity and a threat. Its size, its history, its political situation, and the attitudes of its consumers present a series of challenges for companies...
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Report Digital Natives: A Demographic Overview
North American Technographics®
January 11, 2012 | Reineke ReitsmaDigital natives have grown up in the age of technology and cannot imagine a life without computers, cell phones, and social networking. Although digital natives may not have large amounts of...
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Report Digital Moms: A Demographic Overview
North American Technographics®
August 30, 2011 | Reineke ReitsmaMoms (defined here as US online women ages 18 to 50 who are parents of a child younger than 18 living with them) are much like their non-mom counterparts when it comes to their basic demographics,...
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Report Consumers Sound Off On Personal Computing Form Factors
Forrester Technographics® Digital Consumer Community Report, June 2011
June 1, 2011 | Reineke ReitsmaTo understand more about this changing PC landscape and what it means for consumers’ expectations in the market, we tapped into our qualitative Technographics® community. During a three-week...
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Report A Market Researcher's Introduction To The Global Online Population Forecast, 2009 To 2014
September 9, 2010 | Reineke ReitsmaIn the past five years, the global Internet population has grown from about 1 billion to 1.6 billion, and this growth isn't about to stop any time soon. However, the future growth isn't equally...
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Report A Market Researcher's Introduction To The Future Of Online Customer Experience
June 30, 2010 | Reineke ReitsmaThe types of devices people use to connect to the Web are proliferating. Portable devices are rapidly getting more powerful, and as a result, the tradeoff between mobility and capability is...
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Report Technographics® Insight: Hispanic Youth Are Active Online Shoppers
Hispanic Technographics® Youth Online Survey, Q2 2009 (US)
February 3, 2010 | Tamara Barber, Reineke ReitsmaThis highlight deck summarizes the key findings related to shopping and spending from Forrester's Hispanic Technographics Youth Online Survey, Q2 2009.
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Report Technographics Insight: Who Buys Mobile Services In Asia Pacific?
July 31, 2009 | Reineke ReitsmaThis Technographic Insight takes in depth look at mobile usage and activities in Asia. It takes a look at differences in mobile ownership and uses between Asian countries with a focus on mobile...
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Report The Opportunities And Challenges Of Mobile Research
Mobile Research Adds "Anytime, Anywhere" To The Research Mix
July 20, 2009 | Reineke ReitsmaMobile research is still limited in uptake, but it will gain momentum in the years to come as mobile Internet penetration grows. Its mobility and flexibility offer consumer market research...
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Report A Consumer Market Researcher's Introduction To Mobile POST
July 9, 2009 | Reineke ReitsmaCreating and implementing a sound mobile strategy is challenging, but as consumers adopt higher-end cell phones, companies need to understand how they should connect with consumers on a device...
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Report A Consumer Market Researcher's Introduction To Mobile Technographics®
May 22, 2009 | Reineke ReitsmaEffective marketing requires sending the right message to the right person, and cell phones' anytime, anywhere character makes them the perfect delivery system for that message. The ubiquity of...
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Report Technographics® Insight: Internet Usage And Online Activities Across Asia Pacific Markets
May 18, 2009 | Reineke ReitsmaThis Technographics Insight takes a look at Internet uptake in Asia Pacific markets. It examines Internet adoption across countries, the profile on online consumers, and their activities online.
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Report A Consumer Market Researcher's Introduction To Product Strategists' Segmentation Best Practices
March 10, 2009 | Reineke ReitsmaIn most companies, the development of a customer segmentation is the responsibility of the market research department. A good segmentation is used by the whole organization and especially guides...
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