Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
-
Australian Consumers Are Predominantly Financial Avoiders
January 24, 2017
-
Emerging Markets Overview: China
November 1, 2013
-
Emerging Markets Overview: Brazil
May 28, 2013
Search Results
-
Report The Metropolitan Indian Consumer Tech Stack
Our 2018 Indian Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
-
Report The Metropolitan Chinese Consumer Tech Stack
Our 2018 Chinese Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
-
Report The Australian Consumer Tech Stack
Our 2018 Australian Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
-
Report The European Consumer Tech Stack
Our 2018 European Benchmark Data Overview Shows The Four Forces Of Adoption
Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...
-
Report Australian Consumers' Financial Behaviors
Asia Pacific Consumer Technographics®
January 24, 2017 | Reineke ReitsmaMany Australian online adults spend little time and energy on their personal finances, showing limited interest in them. But consumers now expect firms to anticipate their needs and offer what...
-
Report Emerging Markets Overview: China
A Global Consumer Technographics® Report
November 1, 2013 | Reineke ReitsmaChina, the world's most populous country, has a population of more than 1.35 billion and is the world's second-largest country by land area, covering approximately 9.6 million square kilometers....
-
Report Emerging Markets Overview: Brazil
A Global Consumer Technographics® Report
May 28, 2013 | Reineke ReitsmaBy far the largest and most populated country in South America, Brazil has a presence on the world stage that continues to win global attention and inspire awe with as much flair as Adriana Lima...
-
Report Emerging Markets Overview: Russia
A Global Consumer Technographics® Report
April 30, 2013 | Reineke ReitsmaBased on sheer geographical size, Russia is the largest country in the world. It spans nine time zones, represents a diverse ethnic population, and is on track to be one of the five largest...
-
Report The Digital Affluent: A Demographic Overview
North American Consumer Technographics®
July 12, 2012 | Reineke ReitsmaOnline affluent consumers in North America, defined as individuals with at least $1 million in investable assets, show unique behaviors with regards to their finances. Although Seniors overall have...
-
Report A Market Researcher's Introduction To The Future Of Online Customer Experience
June 30, 2010 | Reineke ReitsmaThe types of devices people use to connect to the Web are proliferating. Portable devices are rapidly getting more powerful, and as a result, the tradeoff between mobility and capability is...
-
Report How Europeans Pay For Goods And Services
December 11, 2008 | Alexander Hesse, Reineke ReitsmaNo two countries are the same when it comes to retail payment habits in Europe. Unlike in the US — where most firms can offer their customers a uniform set of payment options — companies selling...
-
Report Technographics® Insight: Global Financial Attitudes Among Online Consumers
August 18, 2008 | Reineke ReitsmaThis Technographics Insight takes a look at the financial attitudes among online consumers globally. It compares online consumers¿ willingness to shop around for financial products, trust in...
-
Report Technographics® Insights: How Gender Affects Investment In Europe
May 7, 2008 | Reineke ReitsmaThis Technographics Insight takes a look at how gender affects investment behavior in Europe. It examines the differences in investment ownership, attitudes and behavior among European male and...
-
Report Technographics® Survey Highlights: European Technographics Online Financial Services Survey, Q4 2007
March 27, 2008 | Reineke ReitsmaThis highlight deck summarizes the key findings from Forrester's European Technographics Online Financial Services Survey, Q4 2007.
-
Report Technographics® Insight: Card Ownership And Usage In Europe
March 26, 2008 | Reineke ReitsmaThis Technographics Insight takes a look at card ownership and usage in Europe. It examines and compares the number of cards regularly used by Europeans and why they do or don¿t use multiple cards.
-
Report How European Seniors Research Financial Decisions
January 4, 2008 | Reineke ReitsmaThe senior segment in Europe currently represents a third of the total population and is expected to grow in the coming years. European seniors are an attractive target group, as they tend to have...
-
Report How European Young Professionals Research Financial Decisions
November 20, 2007 | Benjamin Ensor, Reineke ReitsmaYoung professionals are an attractive group for financial companies — they are an affluent segment of the population, whose incomes are likely to grow with their career paths, and who have an...
-
Report European Retailers Still Need To Offer Multiple Online Payment Methods
January 2, 2007 | Reineke ReitsmaIn 2006, 56% of European Net users regularly shopped online but not all of them made their payments online. European online shoppers continue to use a mix of online and offline payment methods to...
Content Type
ApplyFilters
Industry
- Banking (12)
- Retail Payments (5)
- Investments (4)
- Retail Credit (3)
- Insurance (1)
Primary Role
- B2C Marketing (12)
- eBusiness & Channel Strategy (9)
- Customer Experience (1)
Topics
- eCommerce (15)
- Customer Experience Management (12)
- Consumer Mobility (9)
- Market Research (7)
- Marketing Methods (6)
- Digital Marketing (4)
- Enterprise Mobility (4)
- Telecommunications Services (4)
- Mobile Application Development (2)
- User Experience (2)
Region
- Europe (11)
- Asia Pacific (8)
- North America (3)
- Latin America (2)