Search Results

• Report Future Jobs: Australia's Automation Dividends And Deficits, 2020 To 2030

  A Future Of Jobs Series Report

  February 22, 2021 | Sam Higgins, Satish Meena, J. P. Gownder

  While the advent of AI and robotics will inevitably lead to job losses or automation deficits, these forces will affect different occupations at different times and in different ways. To help you...

• Report The State Of Digital Transformation In Indonesia

  Indonesian Firms Are Catching Up With The Help Of Service Providers

  December 21, 2020 | Achim Granzen, Sam Higgins

  Few Indonesian firms have started on their digital transformation journey. But those that have experienced early successes are accelerating their transformation to improve customer experience and...

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  Webinar Best Practices For Tech Transformation In Government

  November 19, 2020 | Dan Bieler, Jennifer Belissent, PhD, Sam Higgins

  Governments around the world want to serve customers better, operate more efficiently, and drive economic growth. To achieve these goals, governments must transform the ways they buy, build,...

• Report The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever

  July 14, 2020 | Stephanie Balaouras, Laura Koetzle, Martin Gill

  The pandemic has already forced firms and policymakers to do things that were previously considered impossible. This is just the beginning. Given its gravity, the effects of COVID-19 — along with...

• Report Australia Tech Market Outlook, 2020 To 2021

  The COVID-19 Recession Will Wipe Out Already Slowing Growth

  June 22, 2020 | Sam Higgins, Andrew Bartels

  In mid-2019, CIOs prepared budgets and tech vendors set marketing plans for the future — but the COVID-19 pandemic has changed everything. Forecasting has become increasingly difficult, but...

• Report Center Your COVID-19 Business Recovery Planning Around Employee Understanding

  Build Empathy And Trust To Effectively Address Employee Concerns And Challenges

  June 17, 2020 | Michael Barnes, Zhi-Ying Barry, Riccardo Pasto

  With COVID-19 restrictions easing, organizations are accelerating plans to reopen facilities and reengage customers physically as well as virtually. While Australians are more confident of their...

• Report Returning To Work: How To Avoid The 15 Most Critical Risks

  The Legal, Regulatory, And Operational Risks Of Pandemic Recovery Everyone Needs To Know

  June 10, 2020 | Heidi Shey, Enza Iannopollo, Jinan Budge

  As enterprises plan to reopen office buildings, plants, and other facilities, they will have to develop detailed pandemic management protocols (PMPs) before they can safely ask employees,...

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  Webinar The 2020 To 2021 Tech Market Outlook At A Time Of Global Pandemic And Economic Recession

  April 22, 2020 | Andrew Bartels, Charlie Dai, Frederic Giron

  This webinar discusses Forrester’s updates to our forecasts for business and government purchases of tech goods and services in the US, Europe, Asia Pacific, and globally for 2020 and 2021,...

• Report To Digitally Transform, Government Agencies Must Start By Becoming Customer-Obsessed

  Embrace Outside-In Thinking To Overcome Execution Barriers And Fulfill Your Mission

  February 24, 2020 | Sam Higgins, Zhi-Ying Barry

  An independent review of the Australian Public Service (APS) revealed the need for servicewide transformation — both short-term change and long-term reform — to better serve Australians and improve...