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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The Future Of Banking Is Built On Trust
Vision: The Digital Banking Strategy Playbook
The economics of the next decade will challenge banks. COVID-19 has shifted the focus but will not dominate the future narrative. Leading banks are pivoting and rebooting their strategy —...
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Report The Future Of Work In Banking
Routine Compliance And Branch Management Tasks Give Way To Deeper Customer Relationships And Digital Skills
Digital technology can perform routine tasks like data entry more effectively than humans, freeing up human workers to complete other, more complex tasks. Banks that find the right balance of human...