Search Results

• Report How To Turn Process From A Hindrance Into A Help

  Beginner Level: Process Practices For IT Transformation

  January 22, 2021 | Margo Visitacion, Christopher Condo

  Technology leaders must establish customer-focused processes that maximize value delivered. Standing in their way are outdated organizational models, disconnected technology platforms, and legacy...

• Report Agile Software Leadership Drives Customer-Obsessed Company Success

  Executive Overview: The Agile Software Leadership Playbook

  January 8, 2021 | Chris Gardner, Margo Visitacion

  More than ever before, companies are under pressure to deliver continuous value to their customers, and agile delivery practices have become part of the mainstream as a result. But it's becoming...

• Report Assess Your Agile Software Leadership Management Maturity

  Assessment: The Agile Software Leadership Playbook

  December 29, 2020 | Margo Visitacion

  Placing the customer at the center of the strategy puts increased emphasis on the role of agile software leadership in integrated planning and delivery. This report and assessment tool allow...

• Report Planning And Delivery Ecosystem: The Central Nervous System For Delivering Business Strategy

  Tools And Technology: The Agile Software Leadership Playbook

  December 22, 2020 | Margo Visitacion

  CRM and enterprise resource planning (ERP) are familiar enterprise systems of record for customer and financial transactions, respectively. However, there's no equivalent system that informs firms...

• Report The Agile Enterprise Emphasizes Practice Over Process

  Vision: The Agile Software Leadership Playbook

  July 2, 2020 | Jeffrey Hammond, Margo Visitacion

  Organizations are scrambling to deliver outstanding digital customer experiences that fuel business growth. Agile delivery practices are now mainstream, but to drive true business differentiation,...

• Report Now Tech: Collaborative Work Management Tools, Q2 2020

  Forrester's Overview Of 25 Collaborative Work Management Providers

  May 7, 2020 | Margo Visitacion

  Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...

• Report COVID-19 Remote Work Just Broke Your Processes: Here's What To Do About It

  Processes That Were Just Inefficient Last Month Don't Work At All Today

  April 23, 2020 | Rob Koplowitz, John Rymer, Margo Visitacion

  Automating business processes to win, serve, and retain customers has been an imperative for years. With COVID-19 sending workers home to work en masse, the goal for many has become restoring...

• Report The State Of The Agile Enterprise

  Landscape: The Agile Software Leadership Playbook

  February 18, 2020 | Margo Visitacion, Jeffrey Hammond

  To respond to the challenges of digital transformation, Agile software leaders and application development and delivery (AD&D) professionals must address both business issues and the needs of their...

• Report Assess Your Agile Software Leadership Portfolio Management Maturity

  December 19, 2019 | Margo Visitacion

  Strategic portfolio management (SPM) practices enable organizations to select and execute on the investments necessary to embrace Agile software leadership and a customer-obsessed operating model....

• Report Use Strategic Roadmaps To Drive Product Portfolios

  Roadmap: The Agile Software Leadership Playbook

  November 19, 2019 | Margo Visitacion

  To carry through on strategies that enhance customer experience, executives continually urge dev teams to deliver value faster. Sustaining this requires clear insight into strategy and assessing...

• Report The Forrester Wave™: Strategic Portfolio Management For Agile Organizations, Q4 2019

  The Eight Providers That Matter Most And How They Stack Up

  November 5, 2019 | Margo Visitacion

  In our 22-criterion evaluation of strategic portfolio management (SPM) providers for Agile organizations, we identified the eight most significant ones — Aha! Labs, Atlassian, Broadcom, CollabNet...

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  Webinar Make The Business Case For Your Core Tech Strategy

  August 29, 2019 | Lauren Nelson, Jeffrey Hammond, Margo Visitacion

  A successful business case needs to speak to all stakeholders and tell a compelling story backed up with credible data. Why are you investing in new technology, and how do you set up the top-level...

• Report Agile Organizations Need Modern Governance Structures

  People: The Agile Software Leadership Playbook

  August 23, 2019 | Margo Visitacion

  Responding to demand for high-quality customer experience, firms have adopted Agile to innovate. When these digital initiatives scale, however, any enterprise program management maturity they lack...

• Report Embrace Decentralized Decision Making, But Keep Planning Holistic

  Processes: The Agile Software Leadership Playbook

  August 23, 2019 | Margo Visitacion

  For a few years now, enterprise decision makers have most often listed improving customer experience (CX), growing revenue, or reducing costs as their top priority. Changing customer demands mean...

• Report Use Objectives And Key Results To Build A Better Strategic Product Portfolio

  Benchmarks: The Agile Software Leadership Playbook

  August 23, 2019 | Margo Visitacion

  Customer-focused organizations continue to struggle with how to measure the impact of programs. Traditional key performance indicators (KPIs) don't give them enough visibility into portfolio...

• Report Now Tech: Strategic Portfolio Management For Agile Organizations, Q3 2019

  August 23, 2019 | Margo Visitacion

  You can use strategic portfolio management (SPM) for Agile organizations to build enterprise road maps, prioritize product investments, and plan team capacity. But to realize these benefits, you'll...

• Report Create Sustainable Process Innovation

  Advanced Level: Process Practices For IT Transformation

  March 6, 2019 | Margo Visitacion, Christopher Condo

  Technology leaders must sustainably innovate customer-focused processes to beat the competition. Customer-focused, automated design and development processes enable teams to deliver high-impact...

• Report Put Customers At The Center Of Tech Processes

  Intermediate Level: Process Practices For IT Transformation

  March 5, 2019 | Christopher Condo, Margo Visitacion

  Technology leaders at the intermediate level must advance IT with customer-focused processes that maximize value delivered. Once established practices are in place, it's time to focus on putting...

• Blog Answers To An Agile FAQ: People Over Process

  February 28, 2019 | Margo Visitacion

  What Our Clients Tell Us All The Time . . . “Our organization has gone to great lengths to become Agile, and we are well on our journey, but there is friction between our org and those within the...

• Report Digital Business Requires Agile Financial Planning

  Performance Management: The Agile Software Leadership Playbook

  February 28, 2019 | Margo Visitacion

  In the battle to win new customers, companies have turned to Agile practices to deliver software-based products and services that provide great customer experiences. The shift to Agile dev...

• Blog Adapt Corporate Finance Practices To Support Digital Transformation

  February 28, 2019 | Margo Visitacion

  We’ve been researching a central dilemma for software leaders over the last year: If software is so important to digital business and customer engagement, why isn’t software development better...