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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The State Of Cybersecurity In Indonesia
Indonesian Security Leaders Will Accelerate Their Security Transformation In 2021
Adaptiveness and CX improvements are key business priorities for firms in Indonesia in 2021, and cybersecurity will be crucial to safeguarding these priorities. Indonesia is in the early stages of...
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Report Center Your COVID-19 Business Recovery Planning Around Employee Understanding
Build Empathy And Trust To Effectively Address Employee Concerns And Challenges
With COVID-19 restrictions easing, organizations are accelerating plans to reopen facilities and reengage customers physically as well as virtually. While Australians are more confident of their...
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Report How Australian Employees Feel About COVID-19: A PandemicEX Survey
Understand Your Employees To Help Guide Them Through Uncertainty
In the face of the ongoing COVID-19 pandemic, business managers and leaders need to support their employees with a thoughtful, empathetic approach. Forrester's Q1 2020 Australian PandemicEX Survey...
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