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  Webinar Smart Manufacturing Predictions 2021

  November 9, 2020 | Paul Miller, Achim Granzen, George Lawrie

  Smart technologies such as robots, machine learning, or the internet of things (IoT) are not new to asset-intensive industries like manufacturing. But the sector’s response to COVID-19 has...

• Blog Predictions 2021: Asia Pacific Will Lead The World Out Of COVID-19

  October 14, 2020 | Ashutosh Sharma

  COVID-19 affected Asia Pacific first, and we expect the region will also emerge from the crisis first in 2021, before Europe and the US. Under the relentless pressure of new customer realities, the...

• Report India Tech Market Outlook, 2020 To 2021

  COVID-19 Has All But Killed India's Tech Spending Growth

  May 28, 2020 | Ashutosh Sharma

  India's economy was poised for a great recovery in 2020, with clear signs of growth in January and February. The banking sector's woes were coming to an end, consumer spending was up, and...

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  Webinar The 2020 To 2021 Tech Market Outlook At A Time Of Global Pandemic And Economic Recession

  April 22, 2020 | Andrew Bartels, Charlie Dai, Frederic Giron

  This webinar discusses Forrester’s updates to our forecasts for business and government purchases of tech goods and services in the US, Europe, Asia Pacific, and globally for 2020 and 2021,...

• Report Case Study: India's Income Tax Department Uses Blockchain To Simplify Tax Processes

  January 30, 2020 | Ashutosh Sharma

  Tax compliance is key to an economy, but most countries struggle with complex tax environments due to a multitude of stakeholders and labyrinthine policy evolution. To promote compliance, tax...

• Report Forrester Infographic: Manufacturing Firms Look Beyond Core IT For Digital Capabilities

  December 2, 2019 | Ashutosh Sharma

  In April and May of 2019, Forrester surveyed 450 leaders in various manufacturing disciplines across five countries in Asia Pacific to understand their priorities, barriers, and investments. We...

• Report Forrester Infographic: Emerging Tech Focus Without A Supporting Environment Will Fail

  Indian Firms Need To Nourish Their Innovation Plans With Some Actions On The Ground

  September 18, 2019 | Ashutosh Sharma

  The tides of business are shifting, and as we look to the next decade of evolution, these changes will be led by technology-driven innovation. Forrester surveyed 111 business and technology leaders...

• Report Case Study: HDFC Bank Starts Its Journey To Improve Its Online Customer Experience

  How A Bank Drives Customer Engagement With Hyperpersonalized Experiences

  May 6, 2019 | Ashutosh Sharma

  To offer the right banking products to the right people, HDFC Bank needed to improve how it engaged existing and prospective customers online. Including a small degree of personalization in its...

• Blog Why Do You Need To Adopt Tech-Driven Innovation? Join Us In Mumbai At The DT&I India 2019 Forum To Find Out

  May 1, 2019 | Ashutosh Sharma

  This May, we are turning up the heat again. As if the culmination of IPL 2019 and the month-long festival of democracy was not enough to make the month interesting, we will throng into Mumbai on...